C50-A-146 satellite's internal microphone does not
Dear Forum,
Yesterday morning my microphone internal on my C50-A-146 suddenly stopped working. It usually works no problem I use it every day via Skype.
The microphone picks up now only static noise. It records the sounds when I press the microphone, and also when he jumped on.
I tried reinstalling the audio drivers and checked all the settings sound and restored by default, but without success.
Running Windows 8 and the laptop is only around the age of 7 months.
Any help or advice would be much appreciated.
Thanks in advance.
> Running Windows 8 and the laptop is only around the age of 7 months.
It seems that the laptop is still under warranty. So if the microphone hardware malfunctions, the laptop must be repaired for free.
But before talking about hardware problems, I recommend you test different solutions of workaround.
First of all I recommend you to check the parameters of the microphone within the healthy zone (Panel of-> sound-> recording tab).
Here, you should see devices available and enabled.
In the case where the internal MIC is listed, check if it s set as default device.
In the case where you will find all the problems here, I recommend you to take the next step: HARD drive recovery.
HARD drive recovery would fix the laptop back to factory settings.
Note: before you perform this backup the personal data.
To start the recovery of HARD drive, turn on the device, press F12 and choose the last option called HARD drive recovery.
After this procedure, you must test the internal microphone again.
If it will not work even if the laptop has been to the factory settings, the problem of equipment might be possible, and in this case, you should get in touch with Toshiba ASP in your country
Tags: Toshiba
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