Graphic display of Portege R700 objects

Display graphic artifacts R700-182, Windows 7 Pro 32 bit, bought Nov 2010 (so under warranty).

Once the computer has been used for an hour, the product suddenly the laptop screen display artifacts. Usually, these are manifest as one or several repetitions horizontal to the top of the screen but may include other artifacts such as reverse color blocks. Artifacts appear and change the keyboard or the mouse, click on actions, but will never disappear: the screen becomes unusable in this State. The display will return to normal if the 3D vertical sync to the Intel graphics adapter setting is changed, but the artifacts come back almost immediately. Rebooting the computer returns the display to the normal state, but an hour later they reappear. Seems to be the time rather than heat related.

Display objects appear only in certain applications. Word 2003, Excel 2003, Powerpoint 2003 are still affected. Outlook 2003, Internet Explorer is not. No artifacts with movies. I might post some example screenshots (if I knew how).

The problem was found in all States of connection (wireless power, LAN), except when connected to the local LAN and power via a port replicator (Toshiba), but in this case, tests don't have not been extended. No external monitor is used. Display drivers have been updated with no change in display objects. Software AV is up to date, working properly and reported no problems. Any ideas what it is- or is it a case of warranty return?

In my opinion you should not waste your time with some tests or something else. Laptop is not so old and should work perfectly.
Contact the nearest Toshiba service provider in your country and ask for help.
They can test your laptop with diagnostic tools and help you if there is a serious hardware problem.

Do you know how to find the right address or phone number?

Tags: Toshiba

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    Post edited by: 1994F7PT

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