Call log for a small Service providing companies with

I work for a small company that repairs to the mobile homes. I have been tasked with finding a log of calls to our company and were surprised by the difficulty of a task, this turns out to be! We use Excel for years and we would really like to have a call log that is mobile and can be opened (not as just a 'read only' copy) on up to 4 computers at the same time (but generally only 2 computers). As I researched I found only call logs for cell phones, or for call centers with many fancy features that it is not enough. All we want to enter the call log is the customer's name, address, telephone number, claim #, adjuster, which is why we call, address email, how they heard about us, and the outcome of their appeal. Any suggestions would be welcome!

Thank you

Carissa

[email protected]

Thank you for the reply, I did briefly search suggestions; but ultimatly found a better fit for our company. I really wish that someone would have suggested it earlier, we now use Google Reader (FREE). We put the last call of the month sign in here and we are all able to access and edit at the same time! We keep it small so it doesn't take too many GB but it's been great! We can have open in several places and can access even on our mobile devices!

Tags: Business Catalyst

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