Camera no longer works

Separated from this thread.

Winston-

I have a similar problem with a Microsoft lifecam cinema.

But what is strange is that it was working this morning.

This afternoon, I installed Peoplecert software (shield of review).  This application uses the webcam, and it did not work properly.

In the Middle using the software of the camera has stopped working and since then it is no longer detected by my computer (by Device Manager, when I plug it into different ports, etc...)

I also tried to attach it to another computer and it is not detected by the computer (However, this computer has constructed in the webcam, so can cause a different conflict).

Is it possible that the unit just broke while I was using it?

Dave

-UPDATE

I bought a new camera (different brand) and it works perfectly.  As such, it was a matter of material probably I got just to use when it is broken (using the new software).

Hello

Call Microsoft Support to the number displayed in my answer above to see if they can help or replace
the camera.

MS material takes in charge and recourse in warranty (90 days support of)
the date of the 1st call).

1-800-936-5700 or 1-800 Microsoft (642-7676)

Rob - SpiritX

Tags: Windows

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