camera started does not
Hi yall. I have hp envy6-1113tx and, first of all, everything was good and after some time cyberlink, that is the camera show, had updated after that it stopped working and when I go to the camera, it's just empty. What should I do? Incidentally, I tried to reinstall cyberlink, but by a mistake, it can not be installed or it uninstalled itself
Hi Sylvie,.
Something to try / consider:
- First, reset the laptop; It's a deliberate break and reconnect all drivers of material. The forced is possible that webcam with the rest of the material. Resetting does not affect your data or programs.
Laptops - forced Reset to solve Hardware and Software issues-battery not removable
OR
Laptops - use Hard Reset to solve Hardware and Software issues - removable battery
- Then, open the Control Panel > programs and features , and ensure that the Cyberlink software is actually "gone". If it's still linger on, close the programs and features and remove the Cyberlink software with this program:
FixIt - Solve problems with programs that cannot be installed or uninstalled
- Reboot the laptop and connect...
- Check and make sure that the Cyberlink software has finally disappeared.
- Then, try to the Cyberlink software installation:
sp59986 Cyberlink YouCam software V3.5.5.5811
- Assuming that the Cyberlink installs:
Another reboot might be nice - Windows love a good restart.
- See if the device works.
=================================================================================
Webcam troubleshooting - Windows 7
Webcam troubleshooting (Windows 8)
Good luck!
Tags: Notebooks
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