Camileo H30 plays movies under Win XP

I recently bought a Camileo H30. I installed the AcrSoft software.
I also installed a VLC Player. the MediaPlayer10 need to Windows is up to date.
I run Windows XP Home Edition.

When I try and play the recorded videos either directly by the Camileo or drag and drop the files to the desktop, the result is the same. Players (Windows Media Player and VLC) freeze, and my mouse does not work.

I was told that I needed a H264 codec to play the video files on Windows Media Player 10.
So I downloaded that. Always the same problem occurred.

Can anyone give me any guidance on this?

Curiously, when I loaded the ArcSoft software on a computer with Windows Vista, the video files played without problems.

Thank you!

Hello

I m confused: why? Because you said:

> When I try and play the recorded videos either directly by the Camileo or drag and drop the files to the desktop, the result is the same. Players (Windows Media Player and VLC) freeze, and my mouse is not working

and then you said the following:

> Oddly enough, when I loaded the ArcSoft software on a computer with Windows Vista, the video files read without problem

Were you using ArcSoft software to read a movie too just Win XP turn or Vista?

First you must copy the movie files from camcorder to computer HARD drive. I recommend you to create a folder for these files.
I have the same camera and I inserted the SDHC card on my laptop in order to move the files. The full HD movies/files are saved in avi format. Usually, the Windows media player or VLC player should be able to play this type of file format.

I use the QuickTime. You can try to install this in order to test this drive.

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