Can download updates to Windows 8-800 b 0001

Get the error code 800 b 0001 and no solutions.  Have 4 updated, but it won't.

Former title: can download updates on Windows 8

Hello Colleen,

Thanks for posting your question on the forum of the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1. have you done any hardware or software changes to your computer?
2. What is the KB updates failed?

To find the number of an update, please follow these steps.

a. press Windows + X keys and select Control Panel.
b. click on "system and security."
c. under "Windows update", click view update history.

I would suggest trying the following methods and check if it helps.

Method 1:
Troubleshooting of Windows update run and check.
Refer to this article:
How to solve the problems of connection with Windows Update
http://Windows.Microsoft.com/en-in/Windows-8/how-solve-connection-problems-Windows-Update

If this does not help, then use method 2.

Method 2:
Run DISM tool and check.
Refer to this article:
Difficulty errors of corruption of Windows by using the DISM tool / System Update Readiness
http://support.Microsoft.com/kb/947821

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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