Can not boot, BIOS freezes, cannot recover, cannot BIOS recover

-HP Pavilion dv6-6145dx

-Windows 7 64 bit

No error message.

I recently got my laptop out for cleaning the keyboard (someone spilled a bit of a drink on this subject).  When the spill occurred I immediately turned off the laptop, took out the battery and put that face on a towel all excess moisture could elapse.

When I got to share, it doesn't seem to be significant damage from moisture to the MOBO, it was mostly isolated to the keyboard and I was able to clean it without incident, take care to discharge static electricity as I worked.

Put everything back together, but when you first start it hung at windows loading screen.  Tried to get into recovery mode, and it hung to the loading screen.  Tried to get into the BIOS, and it froze after the opening of the BIOS screen (clock was still ticking but the keyboard is unresponsive and I could not navigate the menus).  I even tried to access the recovery/update the BIOS by pressing Win + B when starting and even hung up and wouldn't move.

Totally at a loss, I can't find this broad on the forums...  People who either cannot start, cannot access BIOS, or something like that but not all of the above.  Off warranty now and I cannot afford to be dug by the computer repair man immediately if there is a chance that I can fix it.

Thank you, any help is appreciated massively.

Hello martialennans.  I understand that you are unable to get the laptop to boot.

Have you tried to do a hard reset?  It drains all the power of the laptop and forced hardware to reset them.  Here are the steps.

  1. Make sure the laptop is turned off.
  2. Remove the battery and AC power.
  3. Press and hold the power button for 15-20 seconds, three times.
  4. Replace the battery and AC power.
  5. Try to start laptop.

Unfortunately, there are not many steps that experts will be able to offer for this kind of question.  This kind of problem is best diagnosed hands on and in person. It seems that the motherboard or other elements were probably damaged by the liquid in your case.  I suggest you take it to a local computer repair shop.  Many will diagnose the problem for you while you're in the store.  This would be the fastest method.

If you want to talk about the issue with the help of HP or to inquire about a repair, you can give them a call.  For the USA / the number of Canadian customers is 1-800-474-6836.  If you are in another domain, you must visit HP's Support around the world to find contact information for your region.

If you have any questions don't hesitate to ask.  Have a great weekend.

Tags: Notebooks

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