Can not buy a Stock Image - system error
On two separate days, I tried to buy a particular image of the Adobe's Stock by using the standard license option. I get the same error if I use the option of credit card payment or paypal. I also used different browsers.
"We're sorry but an error has occurred. If you do not receive an e-mail confirmation of payment in the next few minutes, try again or contact customer service. »
Has anyone else had this problem and was able to buy a picture?
Thank you for your help.
Hi bridgetp74902004
Could you please clear your browser's cookies/cache and try to connect upwards to the test again.
Let us know if you still have any questions.
Kind regards
Bev
Tags: Adobe Stock
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We are experiencing technical difficulties. Please try again later.
I spent one hour on chat and another phone call wasted in support. No one can give me an answer. Nobody could clarify what called the "technical difficulties".
The cat person tried to tell me that I need to get a subscription that I have. The person phone told me to use a different email address and create a new logo in.
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I'm sorry that workaround does not work for you. I gave you credit for the tide you more, while we are studying the issue. Sign out of Stock of Adobe and sign of return and you will see them in your meter.
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Megha Rawat
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So, I can't buy CS6 online on your site, and the CC is not available for download or purchase of my 'country' which is Guam, USA. After review of Adobe Web site for several months, still a resident of Guam, a U.S. territory, cannot buy CC. However, other foreign countries are able to? So what do you have for me Adobe so I can upgrade from versions CS4 and please do not refer me to one other office is Far East Asia.
I think you can order at Adobe Store North America.
First choose your region here: Adobe - choose your region and then purchase here:Adobe Store - North America
Please make sure that the country of your payment address, the country on your Adobe account and the country of the store you buy from are all the same.
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see: North America: The United States, Puerto Rico, Guam, other United States territories, Mexico, and Canada.
You can try to contact sales to purchase by phone to the 800-585-0774 and discuss availability creative cloud and CS6.
If you can not buy CS6 in your country, you can find a dealer Adobe here: http://adobedealreg.force.com/PartnerSearch?lang=en
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SHARED-UNKNOWN-ERROR: 22-What does this mean? can not post the site that this error when I try.
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Vivek
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Can I use Adobe Stock images (under standard license) to blogs and video games?
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After reading the license terms and restrictions that apply to the Adobe Stock images, I want to better understand some points before the subscription:
(1) I have a blog, and I need images (often a bit modified, sometimes original) to illustrate my posts. Is a standard license enough to do without legal problems? Should I mention the author and source of the image under each of them, or can I just use them without problem?
(2) I want to create simple video games, and interactive stories, and I need images. Can I use Adobe Stock images for similar purposes? What happens if the images are used in manipulations in order to create new works for the game, so that only 'chunks' of the original image are included in the final?
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HI Enrico,.
I would like to try and answer your questions.
- The Standard license covers items as long as the images are used for illustration purposes. Make sure you add directly copyright information on the image itself. The specific language for copyright information must be in the license agreement, but it must include the name of the copyright of Adobe Stock/artist.
- This has been covered here. Adobe Stock help | Frequently asked questions
Where can I use Adobe Stock photos, illustrations and graphics?
Adobe Stock photos, illustrations and vectors can be used in any creative project, including print ads, brochures, presentations, posters, book covers, advertisements, Web sites and annual reports. For the full picture, license terms, see "Stock Photos" under Section 1.5: additional conditions to http://www.adobe.com/legal/terms.html.
Let me know if you have any additional questions.
~ David
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How / can I buy a single image (not a subscription)?
I see this has been asked before, but I have not found the solution to one of these threads.
I want to buy a single image for $9.99. Is this possible?
I am new to Adobe Creative Cloud, am supposed to have 10 free images but gave up on it because it seems that you have to buy a subscription to get these free images.
Can anyone outline the steps to buy an image only? Without a subscription?
Hi Erin,.
I was having the same problem and could not find a solution to that earlier. I used incognito with Google Chrome, so I was already connected and no old navigation data seem to found the picture and began the process of purchase. He asked me to use my standard newspaper in the data, but this time I had the option to purchase single image and everything went very well and just downloaded my image.
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I can't find a way to buy additional images over my limit of 10 per month. I'm happy to pay the right of the image, by I get no option to do so. When I click on license and record I am taken to a page that has the upgrade option. Please indicate where I can find the option to purchase the individual image.
Hello
Please log in to your Adobe ID account and under Plans & select «Change payment details» Re-enter your payment details and save them, and then try to buy an additional image.
Let us know if you still have any questions.
Thank you
Bev
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