Can not buy subscription creative cloud [Thailand]
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This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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Can not buy Adobe Creative Cloud
My trial for Photoshop just missed and I need to use it, and my copy of CS5 is only for Mac OS X.
I can't buy Creative cloud because whenever I try, it works at first, but when I click on 'Confirm' to buy it, I get this:
He just repeat myself 'Please Wait' with the spinning logo. I tried 4 times and waited 30 minutes and nothing happened.
I did all the steps, and he accepted the credit card.
Hello
Please try a different browser. In the case of another problem, please contact our sales team: http://success.adobe.com/en/na/programs/rfi/dm_sales_inquiries.html .
Kind regards
Romit Sinha
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Can not buy student creative cloud. "Please wait."
Hi, I am looking to buy creative cloud for students. When I get to https://creative.adobe.com/join/edu, I'm stuck at step 2. I filled my form, press 'continue' and get infinitely stuck at "Please wait". I was there for hours. The information seems to get through, because my academic information is reflected on my creative cloud profile. I don't know if this is related to buy my plan 'information' tab is too empty. I also try to buy this sea.
Thanks for any help!
Hello
The problem is solved so could you please try again. Please get back to us if you still have problems signing.
Thank you
Bev
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I am a student until February 2016, can I buy student creative cloud only permits for 2 months? I tried to
Hi Elina,
You can buy creative cloud for 2 months (month membership), but its not available under the student teacher reviews.
Please see: -.
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Please go through the Adobe - General conditions of subscription as well.
I hope that answers your query!
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I, go, to, school, home, art, Institute, Pittsburgh, online, year, I, need, the, full, version, to be cloud creative teenager, My, reference, the number, your, company, East, 0186952372, I, again, can not, issue work, Creative, cloud, to, this, new, computer, my
Hello
I checked with your Adobe ID on the forums that there is no active subscriptions to this topic, please use the e-mail address to which you traded your redemption code and try again.
Use the link below to install Adobe Creative cloud on the new system.
Download and install Adobe Creative Cloud apps
Kind regards
Bani
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Yesterday, I received a bill that I can not open to creative cloud that I did not order and you do not need. How to cancel the invoice?
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
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I can not download no meu Office EU had no notebook, ambay mas para e o Office agora I can not download o creative cloud. alguem me ajuda?
Hello Roberta,.
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
In the case of specific error message, please specify.
Kind regards
Sheena
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I just brought LR and PS CC but I can not install Adobe Creative cloud due to error code 201 or 214 how can I solve this problem? I try everything but it does not work.
Hello
Please see the help document that below that explains the error Code 201:
Download error, installation or update of Cloud Creative applications
You can also see the thread below where this issue has been addressed:
Error 201; CC constantly disconnected desktop application, will not download again
Kind regards
Sheena
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because I can not update my creative cloud?
because I can not update my creative cloud?
Hi Juliano,
Welcome to the Forums.
Please provide the information on which OS are you worked on and what error you get by updating creative cloud?
Please see the links given: https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html
Download cloud creative to troubleshoot and install questions
It will be useful.
Concerning
Bianka Attre
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I can't install adobe creative cloud app on my new Mac Pro desktop.
When I download the app and try to install it, adobe says that the application has been damaged, then starts all over again.
What can I do to fix this?
joke
Try to perform the steps mentioned on link below
"Failed to install" error Creative Cloud Desktop application
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Hello, I tried several times to buy a subscription cloud creative but it gives me the same error.
He student subscription and I'm of the Ukraine if it helps. Which can be a problem?Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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I can not connect to creative cloud
I just got a subscription cloud creative and I can't access my CC on my Mac account. I am running 10.9.1. I've deleted and reinstalled CC Manager.
When I go to connect and put in my login information, it will ' you have been signed on, please sign in to continue "and then I put in my information and all this happen.
Any suggestions on what to do?
Merdmans please try solution 2 implementation in desktop applications lists CC as "up to date" when the no facility not - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html. It should allow you to solve your current sign in difficulty.
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Can not buy subscription student CC
Hello, this afternoon, I tried to buy subscription student Adobe CC but after as I pop in my MasterCard details, that it seems to just go to nothing. Then I checked my bank account, and it took $3. (three times $)
I was just seeing if it was normal and how long will it take until I can buy CC
Hi Kurt,.
Your order has not been processed yet, because of some problems with the transaction.
I ask you please contact customer service to address this problem.
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Hello, you can not connect to creative cloud
Hello, you can not connect to CC in Windows 7 64 bit.
After you have entered your user name and password before you connect again and again.
I thank you for
Hello
I think that you are getting the error "You have been logged out.".
Please check the help below document:
Error: You are no longer connected to creative cloud applications
Kind regards
Sheena
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Can not install a creative cloud on the new iMac/Yosemite
The new iMac has arrived. I used Apple's Migration tools move above all. None of my CC apps will run. I get the pop-up "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of http://www, adobe.com/go/adobecreativecloudapp. "When I do and run the Setup program, this message appears. Circular.
I looked in the forums. Could it have something to do that I have installed Java JRE 8 on this machine?
In any case, how can I install CC on this new machine so I can run the CC apps?
I finally got it. I had to do a de-install FULL of CC. It is not documented, so here is the log from my chat with Adobe Support. It worked!
Nathalie: We appreciate your patience and regret the inconvenience because of the high waiting time.
dkaye: Hey, Midhub!
dkaye: Théophile!
Nathalie: You will allow me a moment while I look into your account and check the details.
Thomas: I understand that you are facing a problem white screen for the creative cloud desktop application, is that correct?
dkaye: Correct.
Thomas: Thank you for confirming the issue.
dkaye: non-empty screen. Wiondow empty in the application of the CC.
Laurence: I'll be happy to check and help you with this.
Laurent: I see that we have to do some troubleshooting steps to resolve this issue now.
dkaye: ok
Berbachi: On Mac, go to Finder > go > go to folder, and then type ~ / library, press ENTER.
dkaye: ok
Theophilus: Please navigate to: Application Support > Adobe.
dkaye: ok
Theophilus: Locate the folders below and delete them if they exist:
Theophilus: 1. OOBE.
Theophilus: 2 AAMUpdater.
Theophilus: 3 AdobeApplicationManager.
dkaye: deleted 1 & 2. #3 not there.
Theophilus: Now click on the Finder once more then on go > go to folder. This time please type/library press ENTER.
dkaye: ok
Theophilus: Access: Application Support > Adobe.
dkaye: ok
Theophilus: Locate the folders below and delete them if they exist:
Theophilus: 1. OOBE.
Theophilus: 2 AAMUpdater.
Theophilus: 3 AdobeApplicationManager.
dkaye: ok
Theophilus: Click on Go > utilities.
Theophilus: Locate the folders below and delete them if they exist:
Theophilus: 1. Adobe Creative Cloud.
Theophilus: 2 Adobe Application Manager.
dkaye: go > utilities does not work.
dkaye: do you mean Applications/Utilities?
Nathalie: Yes, you are right.
dkaye: ok
Nathalie: You have the cleaning tool on your machine?
dkaye: Yes. should I run it again?
Theophilus: Check the option "All" at the top of the menu drop down and do the following:
Theophilus: Select desktop application creative Cloud, then 'selected cleanup.
Berbachi: Select Adobe application manager for Mac OS X 10.6 and select "selected cleanup.
dkaye: Creative Cloud did not appear.
dkaye: ok cleaned Application Manager.
Thomas: Did you tick the option 'all '. ?
dkaye: the list is empty.
dkaye: Yes, all.
Theophilus: Okay.
Theophilus: Close the cleaning tool.
Theophilus: Download the latest version of office of creative cloud with link below:
dkaye: ok
Theophilus: Click here.
dkaye: ok. ready to run.
Theophilus: Please download and install it.
dkaye: download...
Theophilus: Okay.
dkaye: Ha! Now, I get the login screen. Much better! I'll connect.
Theophilus: Please let me know.
dkaye: Hooray! Successful login and I see all the applications. It looks like I can download/install them now, correct?
Theophilus: Excellent!
Nathalie: Yes, you are right.
Theophilus: Is there anything else I can help you?
dkaye: Ok, so we're all done. Thanks a lot for your help!
Nathalie: You are welcome, and I am pleased to help you today.
Nathalie: You receive an email that will contain a link to complete a survey in option to provide your comments on the experience of the support. Your comments are much appreciated.
Laurence: Please contact Adobe. Good bye.
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