because I can not update my creative cloud?
because I can not update my creative cloud?
Hi Juliano,
Welcome to the Forums.
Please provide the information on which OS are you worked on and what error you get by updating creative cloud?
Please see the links given: https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html
Download cloud creative to troubleshoot and install questions
It will be useful.
Concerning
Bianka Attre
Tags: Adobe
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Hello Roberta,.
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
In the case of specific error message, please specify.
Kind regards
Sheena
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Hello
Please see the help document that below that explains the error Code 201:
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You can also see the thread below where this issue has been addressed:
Error 201; CC constantly disconnected desktop application, will not download again
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Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
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I, go, to, school, home, art, Institute, Pittsburgh, online, year, I, need, the, full, version, to be cloud creative teenager, My, reference, the number, your, company, East, 0186952372, I, again, can not, issue work, Creative, cloud, to, this, new, computer, my
Hello
I checked with your Adobe ID on the forums that there is no active subscriptions to this topic, please use the e-mail address to which you traded your redemption code and try again.
Use the link below to install Adobe Creative cloud on the new system.
Download and install Adobe Creative Cloud apps
Kind regards
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I can't update my creative cloud, shows error 201. What should I do?
Error 201 & 205 & 206 & 207 or several U43 errors
-https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html
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Hello, Hello!
I can't update my creative cloud, she hangs up 5% How can I fix?
I use a Sony computer laptop i5!Please remove Cloud Creative app using:
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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I can't update my creative cloud it says code error 50 any help?
If please use cleaning tool to remove creative cloud and reinstall it.
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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I can't update the creative cloud. The update started, but froze at 5%. Can I uninstall and reinstall creative cloud?
Uninstall the application using the uninstaller CC:
https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
Install new cloud creative app:
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I can't install adobe creative cloud app on my new Mac Pro desktop.
When I download the app and try to install it, adobe says that the application has been damaged, then starts all over again.
What can I do to fix this?
joke
Try to perform the steps mentioned on link below
"Failed to install" error Creative Cloud Desktop application
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Because had I can not instalar o creative cloud?
Estou tentando instalar o creative do cloud no meu computador e ele não aceita a senha, ja I tried trocar quatro vezes. O that devo fazer?
Hi Sonia,.
Try to connect to www.adobe.com, if you manage to connect to the Web site then there is a problem with your password.
If during the Installation of creative cloud it will ask for the password, then you must enter your password to the system/computer (for Mac).
Please try this and let us know if this will help.
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Typekit fonts do not work and can not see the creative cloud after login (white screen)
Hello
I spent all day on this. The file I'm working on using typekit fonts. These are like missing in inDesign. When I connect creative cloud using the small icon at the top of the screen, it opens a session, and then turns off.
Here's what I did:
-tried to remove the OOBE file, rename the OOBE file, rename the database file. It is said to close creative cloud, but I can't do this because it's a blank screen, so I stopped using the activity monitor.
-tried to connect to adobe to see if I had strange characters in my account. Nothing does that my name and email. My connection has an @ in it, because it is an email address, but this is the only character that I can see.
-J' I updated my system, thinking maybe that was the problem (now on El Capitan 10.11.2)
-As soon as I log in, I just get the blank screen every time.
-J' tried to uninstall creative cloud, but it says that it can't uninstall because there are Cloud Creative applications on my computer in need.
Meanwhile, I have a deadline and cannot do my job without fonts. What should I do?
Thanks for any help.
Thanks - I went and got the installer for cloud creative yesterday and reinstalled, and now it works fine, so I guess I'm good for now. Don't know what, however caused.
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Can not install a creative cloud on the new iMac/Yosemite
The new iMac has arrived. I used Apple's Migration tools move above all. None of my CC apps will run. I get the pop-up "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of http://www, adobe.com/go/adobecreativecloudapp. "When I do and run the Setup program, this message appears. Circular.
I looked in the forums. Could it have something to do that I have installed Java JRE 8 on this machine?
In any case, how can I install CC on this new machine so I can run the CC apps?
I finally got it. I had to do a de-install FULL of CC. It is not documented, so here is the log from my chat with Adobe Support. It worked!
Nathalie: We appreciate your patience and regret the inconvenience because of the high waiting time.
dkaye: Hey, Midhub!
dkaye: Théophile!
Nathalie: You will allow me a moment while I look into your account and check the details.
Thomas: I understand that you are facing a problem white screen for the creative cloud desktop application, is that correct?
dkaye: Correct.
Thomas: Thank you for confirming the issue.
dkaye: non-empty screen. Wiondow empty in the application of the CC.
Laurence: I'll be happy to check and help you with this.
Laurent: I see that we have to do some troubleshooting steps to resolve this issue now.
dkaye: ok
Berbachi: On Mac, go to Finder > go > go to folder, and then type ~ / library, press ENTER.
dkaye: ok
Theophilus: Please navigate to: Application Support > Adobe.
dkaye: ok
Theophilus: Locate the folders below and delete them if they exist:
Theophilus: 1. OOBE.
Theophilus: 2 AAMUpdater.
Theophilus: 3 AdobeApplicationManager.
dkaye: deleted 1 & 2. #3 not there.
Theophilus: Now click on the Finder once more then on go > go to folder. This time please type/library press ENTER.
dkaye: ok
Theophilus: Access: Application Support > Adobe.
dkaye: ok
Theophilus: Locate the folders below and delete them if they exist:
Theophilus: 1. OOBE.
Theophilus: 2 AAMUpdater.
Theophilus: 3 AdobeApplicationManager.
dkaye: ok
Theophilus: Click on Go > utilities.
Theophilus: Locate the folders below and delete them if they exist:
Theophilus: 1. Adobe Creative Cloud.
Theophilus: 2 Adobe Application Manager.
dkaye: go > utilities does not work.
dkaye: do you mean Applications/Utilities?
Nathalie: Yes, you are right.
dkaye: ok
Nathalie: You have the cleaning tool on your machine?
dkaye: Yes. should I run it again?
Theophilus: Check the option "All" at the top of the menu drop down and do the following:
Theophilus: Select desktop application creative Cloud, then 'selected cleanup.
Berbachi: Select Adobe application manager for Mac OS X 10.6 and select "selected cleanup.
dkaye: Creative Cloud did not appear.
dkaye: ok cleaned Application Manager.
Thomas: Did you tick the option 'all '. ?
dkaye: the list is empty.
dkaye: Yes, all.
Theophilus: Okay.
Theophilus: Close the cleaning tool.
Theophilus: Download the latest version of office of creative cloud with link below:
dkaye: ok
Theophilus: Click here.
dkaye: ok. ready to run.
Theophilus: Please download and install it.
dkaye: download...
Theophilus: Okay.
dkaye: Ha! Now, I get the login screen. Much better! I'll connect.
Theophilus: Please let me know.
dkaye: Hooray! Successful login and I see all the applications. It looks like I can download/install them now, correct?
Theophilus: Excellent!
Nathalie: Yes, you are right.
Theophilus: Is there anything else I can help you?
dkaye: Ok, so we're all done. Thanks a lot for your help!
Nathalie: You are welcome, and I am pleased to help you today.
Nathalie: You receive an email that will contain a link to complete a survey in option to provide your comments on the experience of the support. Your comments are much appreciated.
Laurence: Please contact Adobe. Good bye.
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Can not buy subscription creative cloud [Thailand]
There was a problem processing your order, please contact our Service team customer care for assistance. Indonesia: 001 803 447 361 Malaysia: 1 300 80 0027 Philippines: 180014410440 Thailand: 001 800 441 8813 others: + 65 66221459
Places http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf
-Adobe resellers http://adobedealreg.force.com/PartnerSearch?lang=en
or
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Hello, you can not connect to creative cloud
Hello, you can not connect to CC in Windows 7 64 bit.
After you have entered your user name and password before you connect again and again.
I thank you for
Hello
I think that you are getting the error "You have been logged out.".
Please check the help below document:
Error: You are no longer connected to creative cloud applications
Kind regards
Sheena
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