can not enter widndows store for windows 8.1 free download

Hello

I continue to receive notifications on download windows 8.1 (I have windows 8 currently) on my laptop. However, I cant get onto the Windows store to download what it just sticks on the green cover with small points which in a circle and then times out.

I know not if this is related, but my computer disappeared at the same time really laggy and slow - documents and web pages freeze and when I type, nothing appears on the screen for a second rule 3 or 4, then everything happens at the same time.

It's incredibly frustrating. I tried various fixes I found via google and have executed a system clean but nothing has worked. Please help before I trade my laptop for a Mac!

Hello

As you are not able to open the Windows store itself, I suggest you follow these methods.

Method 1:
Try to run the Troubleshooter of Apps. This tool can automatically identify and fix problems with applications and store.

Method 2:
Also, try to reset the cache to the Store.

a.Press Windows key + R to open the run window.

b.Type wsreset.exe and press OK.

Method 3:

If this does not help, temporarily disable antivirus software and then try to open the Windows store.

Temporarily disable the security software.


Note:
Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

Let us know if it helps.

Tags: Windows

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