Can not get my email for over a week now

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  Hi everyone, this is my first post, also help on the post would be appreciated.

  I bought ipad air 1 after that 2013 but can not get the pages for free. Numbers and imovie I can. IOS9 running at the moment. I have pages when I connect on icloud on my pc. Can I transfer iPad app, because it is not in the ILO purchased in itunes.

  Thanks in advance

  Newbie

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  I guess is the icon for pages in icloud for storing documents pages.  At the same time, apple had a cloud based pages.  Not sure what happened to her.

  R

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  MacBook Air, OS X El Capitan

  First of all, make sure that you don't have two accounts with the same address. What happens if one of them is an iCloud account.

  From the Mail menu bar, you select

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  Try to add the email account again. If you still can not, log off or restart the computer, and then open the preferences window accounts Internet and check if the account is displayed.