Windows 8 - fine prints, used to scanning.

Sitting comfortably? then begins to hurt,

printer: photosmart 5515

p/n CQ183B

model: B11h

worked fine on windows 7. Now, I have installed windows 8 and I can print wireless.

However, if I try to scan I get...

not found computer

Make sure the printer software is installed on your computer, and this computer scan is enabled via the printer software.

always there? good just to put a screwdriver in the wheels, it also connects to internet through the apps page for printer so its definitely on the network.

which brings me to the end and too cut a long story short (TOO LATE) is the software does not install correctly?

Ive downloaded verson 28.8

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-108849-2&cc=us&DLC=en&LC=en... =

any thoughts would be good.

Most likely, what's happened is that the software for this printer was still installed in Windows 7, before migrating to Windows 8. Installing Win8, the software was does not work if you have downloaded the version of the software you linked, 28.8 version. When this install was it installed on older components which were always around migration from 7.

This often times causes this problem. The software often is not visible, but the printer will allow basic print and nothing else. I advise to perform a complete uninstall and clean out of the printer software.

* Go to page of add/remove programs in Windows 8 and remove all packages software involving this printer.
* Remove the HP folder in Program Files and Program Files (x 86) on the C: drive.
* Run a software system such as ccleaner cleaner
* Re-install using the downloaded version 28.8 for Windows 8, you've already got.

I would like to know how this happens.

Tags: HP Printers

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