Can not install/uninstall adobe products.

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• can not install/uninstall a program

  Hey!

  I have problems installing/uninstalling programs. When I try to install/uninstall a program, he would say 'another program is installed. Please wait until installation is complete and then reinstall this software. "The problem is that I don't know what is 'installation', how to continue it or stop. And this continues to show up ever time I try to install/uninstall a program. Please help me!

  Hi angela.lavista,

  ·         You follow the steps in the article of my previous answer?

  Suggest you follow the steps in the article and who follow these methods as well.

  Method 1: Install the applications as an administrator.

  How to enable an application to run once with a full administrator access token in the UAC?

  http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-allow-an-application-to-run-once-with-a-full-administrator-access-token-in-UAC

  Method 2: Put the computer in a clean boot State to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After the boot minimum troubleshooting steps, follow step 7 in the link to return the computer to a Normal startupmode.

  For reference:

  How to mark an application to always require a full administrator (User Account Control) access token?

  http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-mark-an-application-to-always-require-a-full-administrator-access-token-user-account-control

• I can not install the adobe Illustrator

  Hi, I have a problem: when I try to install illustrator in a new mac with my profile (where I have an account where I buy a)

  Cloud Creative for teams) but I can't download it because the system asking me a new payment.

  How to handle this problem?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• can not install first adobe

  cannot install adobe first, whenever I get this error message: C\programFiles\adobe\adobe first pro CS6\Premiere.dill isn't is either not designed to run on windows or it contains an error. try to install the program by using the original installation media ore contact your system administrator or the provider of software for support

  Hi Thomasb67956453,

  You can also see How to download, install and activate Adobe applications

• I can not install/upgrade Adobe Flash Player

  An email came to me with something sent to Adobe.  I couldn't open it because I needed an update on my Adobe Flash Player.  I tried to update and almost done with the installation, when I get the message that I need to close Safari which IS closed.  I can get up to 97% installed and then appears a box that says that I need to close Safari.  I open Safari and then close it and then click on the 'start over' button, but it keeps bouncing back that I need to close Safari.  Help.

  Hello

  On Mac, closing a browser or app window, closed only one instance of the application.  He did not finish the application.  See how I left Safari (or another browser/app) in OS X for more information on how to terminate Safari and proceed with the installation of Flash Player.

  --

  Maria

• Microsoft security is not turned on, but I can not install, uninstall, upgrade, or whatever it is

  I am trying to upgrade my microsoft security essentials, and he says that it cannot find the epp.msi in this source:

  c:\4c2ab51fbfbc37e1b3cc2419c9\x86\

  It is said to navigate and find the epp.msi, which I can't find anywhere else, and when I cancel the upgrade, I get the error 0x8007064C code.

  I tried to uninstall MSE, but it says it cannot find the epp.msi and uninstall does not work.

  Hello

  Download the Fix - It and run it.

  http://support.Microsoft.com/kb/2483120?WA=wsignin1.0

  See you soon.

• I can not install air adobe advised to contact the administrator how can I communicate with the administration?

  Contact the administrator

  cannot install adobe air advised to contact the administrator how to contact admiministrator

  It is also used in some software to the end user (as snakr RSS reader) and others)

• I got an order number, not a serial number! I can't install my Adobe Muse product please help!

  I bought adobe muse because my trial has expired and I really need the program, I got an order number, not a serial number! I can't install my Adobe Muse producto please help! I was more than 5 hours to try! I am tired!

  Remove entries that contain "adobe" to your "hosts" file

• I have PSE 7 and with official serial number. I have a new laptop and I can not install PES. I'll gett a mistake: not good serial number... :( I uninstalled the PSE from my old computer software. Can someone help me?

  I have PSE 7 and with official serial number. I have a new laptop and I can not install PES. I'll gett a mistake: not good serial number... I uninstalled the PSE from my old computer software. Can someone help me?

  To locate the serial number:

  ----------------------------

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  Error "serial number is not valid for this product". Creative Suite
  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

  Error failed to validate the serial number | CS6
  http://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html

• Can not install the items 11 and can not uninstall either get error # 1

  need to solve this problem, because I can not install or uninstall any what program of items I can not even install new version 14 trial he tells me to uninstall the 11 but it will not uninstall when I try even to open items it give me the error code # 1, when I use the installation exe to uninstall I get error 1316 (the specified account already exists) I tried to delete with perfect uninstall but when I do and restart my PC, the computer gives me a strange maybe binary language, having to use windows recovery to return to norm and of course the elements returned in the same conditions, please if anyone has an idea as to what I can do to help please! like many , JC

  Hello

  You can access the link as shown below to download the CC cleaning tool and try to uninstall Photoshop elements 11 and can also follow the other steps in troubleshooting mentioned in the article.

  Error "Unable to install" received when installing Adobe Creative Cloud desktop application

  You can also contact the Adobe Support for help on this issue.

  https://helpx.Adobe.com/contact.html

  Thank you.

• I can not install updates for photoshop and the product is registered and properly installed

  I can not install updates for photoshop and the product is registered and properly installed cat. I tried and they were worthless, this system I get when I click on the button in the error message customer support https://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

  Customer chat was worthless, and I am really frustrated.

  You can download and install updates,

  Adobe - Photoshop: For Windows: Adobe Photoshop 12.0.4 updated for Adobe Photoshop CS5

  http://www.Adobe.com/support/downloads/detail.jsp?ftpID=5373

  But if you have a complaint about your serial number, chances are that they thought that it was hacked and blacklisted. You can't be at fault, you simply a forgery.

  Nothing can be done if this is the case.

• I use the proxy and I can not install any software test Adob via Creative cloud because the installed CC said: no internet connection. What can I do?

  I use the proxy and I can not install any software test Adob via Creative cloud because the installed CC said: no internet connection. What can I do?

  Hello

  Can you please follow the instructions below.

  1. Click on the link below and open Photoshop Elements download link.

  Note: We are not anything downloaded from the page of Photoshop Elements.

  Do not close the page, just keep it open.

  Download Photoshop Elements products | 10, 11, 12, 13

  2. then click on the link below and download the installer directly mentioned in step 2.

  • for windows

  http://prodesigntools.com/trials3/AdobeProducts/LTRM/6/Win64/Lightroom_6_LS11.exe

  • for mac

  http://prodesigntools.com/trials3/AdobeProducts/LTRM/6/OSX10/Lightroom_6_LS11.dmg

  
  

  
  You can run the installation file once the download is complete.

  Hope this will solve your problem.

  Kind regards

  Hervé Khare

• I can not install updates, or I can uninstall all programs

  I can not install updates not can I uninstall all programs.  When I try it says that I am either in SafeMode or the installation program is not well installed.  I'm not in safe mode so I need to know how to fix the installation program.  can someone give me some information on how to fix Setup?  Thank you.

  To do this. Click Start--->Search---> all files and folders and type in the search box ""msi.dll " without the quotes and click on search." When the search is complete, right-click on one of the msi.dll file and select Properties. Click on the version tab on the page that has ensued. If the version is earlier than 3.1, you must download and install the latest version: WindowsInstaller-KB893803-v2 - x 86-.exe from the link below.

  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=25

  Hope this is useful

  Note: To determine your version of windows and service pack level, click Start---> Run---> type "winver" in the search box and click on 'OK '.

• Can not install or uninstall programs

  Can not install or uninstall what it is because it repeats something is installing, but I don't see or know what it is. It has been like this for 2 months Please help.

  Suggestions:

  1. make sure that the computer is virus-free
  Use Malwarebytes:
  http://www.malwarebytes.org/ ... choose the free version.

  2 run a file system check to ensure that none of the corrupted files.
  http://www.Vistax64.com/tutorials/66978-system-files-SFC-command.html

  3 run a disk check
  Start button > Search box, type cmd > look up, right-click on cmd.exe > Run As Administrator > in the black and white window, at the command prompt flashes, type chkdsk/f/r > press the Enter key.
  Note:
  There is a space between 'chkdsk' and ' / '.

  The screen will say that something like can do
  now but not sure you want to run restarts. Click on 'y' as in Yes > press > window cmd of output.
  Restart your computer. It will take a while. DO NOT stop the machine. Just wait.

• I can not uninstall Silverlight and therefor can not install update continue to receive messages to

  I can not uninstall Silverlight and therefor can not install update continue to receive messages to do and it makes me nuts HELP!

  See this: How to clean a facility damaged Silverlight and then reinstall Silverlight