Can not print the 'Backgrounder' to register with HP ePrint

Hello

I use HP LaserJet Pro 200 - M251nw.  Once I enabled HP ePrint, the menu has shown that I should get a "map" of Infromation system.  Unfortunately, I couldn't do it.  I tried to print the worksheet 'information' of the menu/web console manually, but this is no chance.  Don't print for "fact sheet."

However, I could get eprint of the system address.  Once I tried to register in the system using this address eprint, he showed "Code invalid.  If my understanding is correct, it is because I could not get a confirmation "Backgrounder".

Any idea/experience on this?

Thank you

Cyrielle.

It seems that his ability to connect is intermittent. Have you called HP Cloud Services? Or did you call regular customer?
If you have not already been notified to do so, I would cycle power to the router and the printer.
To do this:
1. unplug the router (most do not have an on/off switch).
2. turn off the printer using the power button / stop on the product.
3. wait 30 seconds.
4 turn on router, wait until it is completely upward and the operation.
5 turn the printer on, wait for the process start to finish and try again to connect to web services.

If it still does not, I would then set static DNS via the integrated Web server
1. Enter the SAP as described in the previous post. Look for the tab labeled 'Networking '.
2. look in the column on the left side and click on IPv4 configuration
3. on this page, look at the substance of the section"Configuration of a DNS address '
4. set the favorite on 8.8.8.8
5. the alternative to 8.8.4.4 and click 'apply '.
6 be careful to read all the messages that appear, it is usually an offer to undo the chages you just do.
7. printer cycle power by using the power button on the printer. Once you've turned the printer back and start the process is complete, try to
connect to web services

Tags: HP Printers

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