Can not stop "auto crop" documents, scan on my HP Photosmart C7280 all-in-one

I use a HP Photosmart C7280 all-in-one to scan documents.   My OS is Windows 7 64 bit.   I have used this configuration since January 2012 and my problem has just started in the last 30 days.  I did not any changes to the system except for the automatic updates of Windows coming out.

I unchecked the box "automatically Crop scanned Documents" in the Advanced Document settings, but as soon as I scanned a page, the checkbox appears in the box again (in itself!) and it will automatically crop a bad document.

No idea why this is happening and what I can do about it?

Thanks for your help.

Not really sure what caused it, but looks like the setting has glitched somewhere along the way and will be set when past.  Try unintalling to reinstall a new download.  Let me know what happens.

Tags: HP Printers

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