Can RoboHelp9 search for information from another database outside himself

Hi experts,

I just got the task of studying the search function of the RoboHelp if she could meet our needs:

We want to have a RoboHelp 9 to host the Center contact information, and we already have two or three other database exist for different departments that contact center agents could connect to search for information.

the question is:

1. is it possible, after RoboHelp 9 created and configured, agents can search and retrieve information not only reside in RoboHelp but is also in other databases?

2 is it possible that the public internet users could search for and retrieve information located in RoboHelp and other databases (allowing us to go)?

Thank you very much in advance,

Fran

Not sure you mean by your last paragraph - you can check the blog post described in the help article - http://iconlogic.blogs.com/weblog/2011/02/adobe-robohelp-9-external-content-search.html#tp

It is pretty cool (I don't use it myself in my projects because many of our customers are small internet); you could also add URLS to the search pages from external sites (such as a knowledge base) and let users make their own additional research.

Tags: Adobe

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