Can send but cannot receive faxes on HP Laserjet on Mac 10.9 Mavericks with answering machine TAM

I have an iMac running OS 10.9 (Mavericks) and a machine to print/scan/fax all-in-one HP Laserjet Professional M1212nf MFP connected by USB.  I have a phone with answering machine connected system.

I can send faxes of the HP and the Mac (using the pdf fax).  What I can't do, is to receive faxes on the HP (I know that the Mac cannot receive faxes with this machine).  I tried all the combinations of parameters without result even unplug the phone/answering machine without result.

Any ideas what I need the settings?

Hi ChuckStewart,

It is definitely a head scratcher! I found some additional information from the following link, you use a product of Fax HP with a telephone answering machine (TAM).

I found this interesting presentation text, when recording the outgoing message on your TAM, share of voice must be at least 10 seconds of time, but not more than 20 seconds . Save 5-7 seconds of silence at the end of the vocal part of your outgoing message (message coming out would be your voice message length plus the extra 5 to 7 seconds of recorded silence ).

 

I wonder if you might find something useful in the document.

Please let me know. Thank you.

Tags: HP Printers

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