Can someone advise me on AVG Secure startup and file tree bloat remains removal search suggestions?

Recently, I used the solution to https://support.mozilla.org/en-US/questions/927950?page=2#answer-364990 by KerriB. It worked. However, I still found traces of the bloatware in two other places. Not sure if I should remove them or not. Suggestions? I've included pictures of the locations (slightly rewritten for security reasons).

We're in my startup programs. Access: Mouseover an open space on your desktop. Press the Windows key and the R key at the same time. A dialog box appears. Type msconfig. Click the Startup tab. It lists all the programs that start at startup. As you can see, ask VProtect and ROC_roc_ssl_v12 are listed as unknown manufacturer, but in the file tree, they are in C:\Program AVG safe search.

The other location is accessible via start, then choosing computer, drive Local (c) (your local drive can be a different letter, obviously), Program Files. As you can see, there are a whole folder FILLED with elements of AVG safe Search.

I have a support ticket open with AVG on this issue, but it is the weekend, I can not hear back for a few days. I'll let everyone know what they advise when back from them, I hear.

UPDATE:

I complained to AVG, and they offered me a free license for their 2012 AVG Premium paid... Security edition o.O... anyway, I wrote them back asking about the remains above and they responded by sending me a download of a special uninstall program (you have to install - go irony!). I have included a picture of this email (3).

After running the uninstall program, I ran a cleaning of the system, and a deep cleaning run Advanced Systemcare (my favorite Cleanup utility), did a restart, then did a search for 'AVG '.

As you can see (picture 4), I * STILL * had a folder filled with AVG, accessible by clicking on start, computer, C:\.

I've done a shred secure deletion (again, and Advanced Systemcare tool, but simply to delete probably would be nice) this folder of AVG. Yet once, I ran a cleaning system, and a deep cleaning run Advanced Systemcare (my favorite Cleanup utility), did a restart, then did a search for 'AVG '. This time, nothing came. Great! right? No. I wanted to be * SURE * it was ALL gone, so I opened Windows Defender (the included firewall that comes with Windows 7), expanded the menu on the drives to be analyzed and down-and-this is, look, you know, a $AVG (image 5) HIDDEN folder!

Now, I have to show all hidden folders to find. Which is done by clicking on start, control panel (change display by: small icons), Options records, (popup window), display tab, then check the selection dot next to "Show hidden files, folders and drives", apply, OK (see image 6 for description). Now go back to start, computer, C:\, and it should show the hidden $AVG folder. If that does not show it, you can also do a search and delete the search results folder. Yet ONCE, I ran a cleaning system, and a deep cleaning run Advanced Systemcare (my favorite Cleanup utility), did a restart, then did a search for 'AVG '.

I feel now that I am completely free of AVG. I hope this helps you get rid of it too!

3-6 images

Tags: Firefox

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