Can someone read my .dmp files please

Recently I get lots of BSOD, they occur whenever I start a Steam or Geforce gaming experience. Also the screen goes black for a few seconds when I open IE, and it says kernel mode Nvidia has stopped responding and has recovered. This lead me to believe that it was GOU driver however, problem after uninstalling the drivers and re - install the problem persists. The .dmp files may be able to help, but I don't know how to open or understand them someone can you please tell me what goes wrong.

The first one took place opening Empire Total War
https://DL-Web.dropbox.com/get/BSOD%20Errors/081813-23212-01.dmp?w=AAD1VSTZR9gZkcHFFNzRtwI9LlABJfP_jBpXkdh16ntA_Q
Secondly, one took place opening Geforce Experiece
https://DL-Web.dropbox.com/get/BSOD%20Errors/081813-37892-01.dmp?w=AABw7dk_LWqSbbHuzJQrgiSFXvO_3msuIYw35W3k79HJOg
I hope someone can help
Thanks in advance, Owen

Hello

Landfills that you have uploaded tip to a bugcheck Code 116, which translates as VIDEO_TDR_ERROR. You can find some information on what this error in this article. It is a failure of the graphics driver's response when you try to perform a task.

In such a situation, it is generally suggested to update the Chipset and graphics card drivers to the latest versions of the manufacturer. You can also check if there is an update for your BIOS. You must contact your computer manufacturer/graphics card manufacturer to check these items.

Another important thing in this context is to check if the graphics card driver has been updated just before this problem started in the computer. In such a case, allows a the driver rollback to the previous version. However, in order to decide what would be best in this scenario, I suggest you to contact the manufacturer of graphics (Nvidia) first, and then with the manufacturer of the computer.

Don't answer if you need additional help on the issue, we will be happy to be of assistance.

Tags: Windows

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