can't burn the CD to iTunes 9.1 on Windows 7

I can't burn a CD from my library of iTunes songs.  When I try, I get a dialog box 'the drive to record not found '.  I also received a message that says "registry settings used by iTunes for the importers pilots and burning CDs and DVDs or missing (However, I can import songs into iTunes from a CD, but just can't burn it to a CD.).  Please reinstall iTunes.  When I run the Diagnostics CD Drive Test iTunes it says it's 'no disk in the lower filters, no disc in the upper filters '.  I am able to burn CDs with Windows Media Player, so I think the problem is with iTunes and not my computer.

I re-downloaded iTunes several times, but this has not cured the problem. Now I would try to uninstall iTunes and then reinstalling iTunes... but I'm afraid that I might lose all my itunes Store purchased music if I uninstall itunes.  Am I wrong?

Help!  Thank you.

John Healey

Hey John,

GEAR licenses this is CD/DVD recording 'engine' for Apple computers for use in iTunes for Windows. This recording 'engine' is the code of the software which adds disk recording cababilities to their product.

If you encounter registration problems, they can be linked to drivers GEAR being damaged or improperly installed. You can download the latest drivers of VEHICLES or better yet, make sure they are installed correctly. The following control for Windows x 86 guide/list will help you determine if they are installed correctly. In the first test, make sure that C:\windows\system32\gearaspi.dll is in the Windows\System32 directory. Simply copy and paste the driver in the Windows\system32 directory.

To check that all drivers of GEARAspi is installed correctly please check the following points:

On 32-bit systems, make sure that:

* C:\windows\system32\gearaspi.dll is located in the Windows\System32 directory
* GearAspiWDM.sys is located in the Windows\System32\Drivers directory

On 64 - bit systems, verify that:

* C:\windows\system32\gearaspi.dll (32-bit version) is in the Window\SysWOW64 directory
* GEARAspi64.dll (64-bit version) is located in the Windows\System32 directory
* GearAspiWDM.sys (64-bit version) is located in the Windows\System32\Drivers directory
 
Next:

In the Device Manager (Manager button on the Hardware tab in the Start Menu |) Settings | Control Panel | System) double click on DVD/CD-ROM drive drives entry. Double click on one of the listed CD/DVD recorders and go to the tab drivers press the Details of drivers and make sure GEARAspiWDM.sys is listed in the driver files and the digital signer is Microsoft Windows hardware compatibility. On the Details tab, select the upper filters of class of the pull down and make sure that GEARAspiWDM is listed.
 
In system information (type msinfo32.exe in Start Menu |) Run...) Verify that there is an entry called gearaspiwdm in software environment. System drivers. The status of the driver should be OK, and it should be started.

For your information:

iTunes for Windows Vista or Windows 7: CD troubleshooting problems caused by device filters

http://support.Apple.com/kb/HT2615

Kind regards

Savan - Microsoft technical support.

Tags: Windows

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