can't buy the key to Windows Media Center

I am trying to add the Media Center functionality to my installation of Windows 8 Pro.  I go through the motions of purchasing the key and after I sent my details (I tried paypal and credit card) I get the message saying "sorry we were not able to complete your order...

We were not able to check your order online.  Please buy a product key from a retailer close to you. »
Now, I would be happy to go to a store and spend $9.99 for a WMC key except cannot be bought in the shop.  The only way to buy the key of the WMC is via "Add features" in my Windows 8 Pro.
A Microsoft person please explain what is happening and perhaps I can buy the elusive WMC key?
Thank you
Nick

Hi Nick,

I apologize for the difficulty that you have faced all trying to buy Media Center for Windows 8 Pro pack feature key.

In the present case is apparently caused by an error either in the Microsoft Account, you use the method of payment set up in this account.

Both of your posts, I couldn't know if payments have crossed in the attempts you have made to buy the feature pack. I believe that the payment would not, however, if it is different, please let us know.

Try using a different credit card when buying the feature pack? This could cause questions sometimes.

The next step, I would suggest would be to use an another Microsoft Account to connect to Windows 8 Pro and try to add the feature pack for this account. You can create a new user in your Windows 8 Pro against another email address that you may have and check if you are able to add the feature pack for this account.

In addition, if you have a student Email ID, you could try to create a user account on the computer in the face of this E-mail ID and check if that allows you to buy and add the feature pack.

I'll wait to see if these steps help you to solve this problem. Don't let us know the State, we are happy to be of assistance. Have a good day ahead!

Tags: Windows

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