Can't connect Apple ID on the new Macbook Air - which is stuck on the login page?

Hello

I'm pretty new to the Macbook, but not to Apple itself. Yesterday, I bought a Macbook Air and I tried to connect to Apple ID using iTunes, App Store (even downloaded the update and I tried to log in when you try to install it) and FaceTime, iMessage and each time, after entering my information correctly, it sticks on the page connect and won't let me log on. When I enter the wrong details, it signals that immediately. I tried to change my password to my account but I think that this is a system error. I also tried to create another Admin account and connection that. Nothing seems to work!

Any suggestions?

I have exactly the same problem, except that I'm a regular MacBook. I also tried to create a new admin login.

I also tried to contact the apple support. This leads to several minutes, verify that my time zone and the region settings were set to automatic and correct, then asks me to restart the computer using safe mode. I restarted mode safe mode and still nothing worked. So now, I scheduled an appointment with the support team. It is a ridiculous experience for my first day on this computer. I am 100% positive that this is not a bad password, because I am able to use the same password on iCloud.com and some services. However I can't implement Keychain, Messages, App Store, etc.

Someone please help!

How is it that I have * can * associate the Apple ID for my account, the macbook itself and iCloud.com (and my iPhone), but I * don't * use the SAME password to access the App Store, Messages, Keychain, etc.. What is going on?

Tags: Notebooks

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