"Can't find the necessary files" cannot retrieve or create the recovery disk. Help!

I can't refresh PC or create the recovery disk. He keeps going with error message "Cannot find the necessary files" and tells me to insert the recovery media. There is no system restore point, and I've upgraded to Windows 7 Windows 8 Pro without a disc, so I can't do anything. Help! Strangely, nusrmgr.cpl disappeared, although I had seen the shortcut a few weeks ago (no, I'm not deleting it).

Hello

I imagine the inconvenience that you are experiencing. I'll certainly try and help you in the matter of fixing.

To help you to propose measures to solve the problem, I would appreciate if you could answer the following questions:

1. Why are you trying to cool off the computer?

2 are you facing problems with Windows 8?

3. how many accounts is configured in the computer?

You can scan the file system (CFS) auditor. This will replace the corrupted Windows files.

Follow these steps:

(a) start the desktop view.

(b) open the command prompt, right-click in the left corner when the windowappears, and select prompt (admin).

(c) type the following command and press ENTER:

sfc/scannow

The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

You can also try to create a new user account and check if the problem persists.

If the problem persists, you will need the DVD to perform repair installation of Windows 8. If you download the installation of Windows 8 files, check your emails, there should be a link to download an ISO file. Download and burn the file to a DVD.

The DVD to perform the repair.

Hope this information was helpful and let us know if you need more assistance. We will be happy to help you.

Tags: Windows

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