Can't get Lightroom 6.0 to 6.2.1 on a Mac.
I upgraded from Lightroom at Lightroom 6 5.7.1 (stand-alone desktop on a Mac under OS X version 10.9.5).) I bought LR 6 so I could read the new camera RAW files. For this I need LR 6.2.1
When I installed LR6, he installed version 6.0. When I tried to update to the latest version using help - > update in Lightroom, it launched the Adobe update that says that all apps are up to date, which isn't true. I then installed the creative cloud app and even helped-> update and then launched creative cloud that does not also update.
When I downloaded the manual patches, if I downloaded 6.1 or 6.2 and 6.2.1 it wouldn't update and gave me an error message:
Update is not applicable. Error code: U44M2P28
Even if I bought it just this weekend, Adobe would not talk to me on the phone or chat (person phone: "we do not handle stand-alone versions" and cat guy: "we only deal with facilities, no updates after that it has been installed".) It is a very poor service by Adobe.
Click the link below on Lightroom 6 and then try every update in order.
- 6.0.1
- 6.1
- 6.1.1
- 6.2
- 6.2.1
If you still get problems, try creating a new account of a user with administrator privileges. Then try the updtaes for this new account. If the update works from there which will update the software for all users and then you can move to your regular account.
https://helpx.Adobe.com/Lightroom/KB/Lightroom-downloads.html
Tags: Photoshop Lightroom
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