can't, open microsoft word 2010.

I have word 2010 is installed on my laptop as part of a package of software that came with the computer when it was purchased new from Best buy. Used for 3 months, but now when I try to open it, it appears a box to tell me "program could not be opened, try again or repair in the Panel" all attempts of the 'fix' in Control Panel, it calls a "product key". I don't have a product key, the program provided with the laptop! What gives?

Hello jonathanspringer,

By the sound of things, you use a trial version of Microsoft Word.

Most of the manufacturers of PC bundle versions of trial software with a new PC to make it more attractive. I guess that's what happened with your PC.

Unless you actually bought a copy of Microsoft Word - in which case you should have a product key - then your only option is actually go out an buy a copy of the product physically and install it yourself. You could also connect with Best buy and make sure it is a 'demo' that they have provided and not a paid full version.

Now, that's the bad news.

The good news is that Microsoft Word is not the "be all and end all ' of the word processing software. Yes, it's good, and Yes, I use it regularly. However, there is a 'free' alternative and it's Apache Open Office http://www.openoffice.org/download/index.html.

If you did not purchase Microsoft Word then give Apache Open Office a test. You will find that it does exactly what you want it to do.

This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

Tags: Windows

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