Can't push button and move the mouse pads at the same time hp envy 15?

Cannot press the keyboard and move my mouse at the same time, the stops of mouse moving on the screen, then after a few seconds, then thaws it and it can be moved again.

HP Envy 15-3012tx, Windows 7 64 bit, have not updated, there quite yet new at the beginning of the year

I also found this to play games almost unbearable, even if I found the source of the problem is the touchpad by using the feature called "palm detection.

How I fixed it for my computer hp envy laptop was that...

Control Panel > hardware and audio > synaptics clickpad v.1.1 > parameters > "smart sense" > click the gears of the 'line of smart sense' > the upper off wheel

Tags: Notebooks

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