Please, I need help. Recently, I bought creative photography Cloud plan Student and Teacher Edition (one year) online from the website of adobe because my Photoshop trial has ended. And at the same time, I have 2 days left to Indesign. What I know

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• I was paid and creative Cloud student and teacher edition (one year), but all the apps are still asking for license

  I need help, please! need for applications to study in a hurry.

  Hello

  It seems that your product is not activated due to technical problems on your side.

  Please try out the following links

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Solve the common activation Adobe Creative Cloud (login) and questions (disconnect) disabling or error messages

  Troubleshooting of Activation creative cloud (solved 99% of the questions)

• I bought creative photography cloud plan and just switch to a mac computer. Photoshop and Bridge installed / ran VERY well. Lightroom keeps giving me error messages. I REALLY need to get back to editing. Please help if you can! TIA.

  

  Hi danellep

  Please refer to this Thread can not create the required folder

  Let us know if this helps

  Concerning

  Assani

• I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?

  I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?

  I paid 71508won for cancellation fees.

  You have to contact support directly for an answer...

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I bought creative photography cloud and I managed to install Lightroom, but I am unable to install Photoshop (which must be included in the package) - the question is that, in the creative menu cloud app PS is always the trial version (which will be ex

  I bought creative photography cloud and I managed to install Lightroom, but I am unable to install Photoshop (which must be included in the package) - the problem is that in the creative menu cloud soft PS is always the trial version (which ends in 3 days) and the only option is to click on the 'buy now '. How can I download the full version of PS cc?

  Hi filippof9777091

  Please try the following steps to resolve this problem:

  1. Rename the folder SLCache in SLCacheold, present at the following location:

  Windows: C:\Program Files (x 86) \Common Files\Adobe

  Mac: System/Library/Application Support / Adobe

  2. Rename SLStore file toSLStoreold, present at the following location:

  Windows: C:\ProgramData\Adobe

  Mac: System/Library/Application Support / Adobe

  3 Rename the OOBE OOBEOLD folder

  Windows : C:\Users\User name\AppData\Local\Adobe

  MAC: ~/Library/Application Support/Adobe

  Later, please try: connect and disconnect activate Cloud Creative applications

  Kind regards

  Rahul

• Why is it I can't watch a video and listen to a radio station online at the same time?

  Using Windows Media Player, why can't I watch a video and listen to a radio station online at the same time? I have Windows 7 64-bit and 64-bit Windows Media Player, which works very well at any one task at a time. However, I'm missing something (which would not be the first time) or it is lacking in the multitasking features. For example, I have few video clips on my local PC, came a LAN webcam as an attachment in mp4 format. Normally, I can simply click on one of them in the e-mail (for example, Outlook), or after you save it as a file in a folder, and then the Media Player opens and he plays in a small video player window, because I associated with this type of file with Media Player. I also use the Media Player regularly to play music from an online internet radio station. In this case I simply open Media Player, click Media Guide, Internet Radio-click and choose one of the stations. When I do it, Media Player begins playing the music.

  However, the problem occurs when I want to watch one of these videos, while the music is already playing. If I click on one of the video files that I have used to do, the new media player immediately focus, but nothing else happens. The music that plays continues to play, but no video window opens, displaying the video.  Why not? It seems to me, on the one hand, that these two functions are quite disdinct and the small video window does not resemble the other interface on Media Player in which I select the station. In addition, in these videos there is no sound occurring, as if that might have inteferred with the sound of music. So, why I don't see videos of these files while listening to music?

  Hello

  Welcome to the Microsoft community.

  According to the description you want Windows media player to act as a multifunction program.

  I'm sorry to say that Windows media player is designed to play simple music or video at a time.

  Give us your comments for Windows 7:

  http://support.Microsoft.com/common/survey.aspx?scid=sw;en-us;2310&altStyle=MFE&renderOption=OverrideDefault&showPage=1&FR=1&nofrbrand=1

  Please post here if you have problems with Windows in the future.

• Hi, I use a mac and I have subscribe CC student and Teacher Edition (one year) since October 2014, and I intend to cancel it. But my account, I do not see any plan cancel button in "manage plan." What should I do?

  Hi, I use a mac and I have subscribe CC student and Teacher Edition (one year) since October 2014, and I intend to cancel it. But my account, I do not see any plan cancel button in "manage plan." What should I do?

  Please follow: cancel your creative cloud membership

  You can also contact support: contact customer service

  Concerning

  Varun

• My Adobe acts as a trial has ended and will not open one of my documents.  When, in fact I have to pay for a subscription

  My Adobe acts as a trial has ended and will not open one of my documents.  When, in fact I have to pay for a subscription

  Michelle,

  Please see this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• Photography plan Cloud creative student and Teacher Edition (one year) and no idea of how to get and start using the programs?

  So I just brought the creative plan Cloud photography student and Teacher Edition (one year) and no idea of how to get and start using the programs?

  Hello

  Go to creative.adobe.com and you identify with your Adobe ID

  From there, you can download the applications you purchased.

  Normally, you are taken there immediately after the purchase.

• I've already paid Creative Cloud student and teacher edition (one year), but my CC Illustrator still shows 'test expired '.

  I've already paid Creative Cloud student and teacher edition (one year), but my CC Illustrator still shows 'test expired '.

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Mylenium

• Thank you, we have received your payment, thank you! Here are the details of this order for your records: Order Details: order #AD007239928AU Creative Photography Cloud plan (one year) $ 9.99 per month Tax/VAT: a Total of $0.00 today payment: a $9.99

  I paid for a subscription during the transfer of the Club Photo Dollar to you people and had transferred 13 at the same time

  I then paid monthly fees and didn't have my downloads, they said that I had them, but I don't because they were paid and transferred fronm the dollar photo club please help

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Editing of all frames at the same time for a GIF

  Hello!  I need to make a GIF for an art class, and I can't change my frames at the same time.  I hope it just add the same saturation and photo for each image filter settings.  Any ideas?  I use the latest version of photoshop.

  Once you have your GIF created, check Add new layers to all executives, and then create your adjustment to the color correction layers:

  

• two device to listen to music online at the same time

  I have only one subscription, but I can't listen to music online of my two devices at the same time... If I buy the family pass... could do?

  Thank you, Diego

  Hello desorejonaremos,

  Thank you for using communities of Apple Support.

  If I understand your message that you are not able to listen to your music on two different devices at the same time. With an individual membership of Apple's music, you can play music online 1 device at a time. It also allows you to play your music offline for up to 10 devices. If you want to listen to your music online from multiple devices at the same time, a family membership will give you this ability for up to 6 devices.

  This article presents additional information on the operation of Apple's music with a family membership:

  On the Apple music

  With a family membership at Apple music, families of up to six people can enjoy all the benefits of Apple music, each with their own library.

  To use a family membership, you must first set up sharing of family. Then, when you join Apple music, choose a family membership. When your family members join music Apple, they must use the same ID share Apple they used to join the family. After they join Apple music and you connect with Apple ID them, they will automatically be added to your family members.

  You can also change for a family membership when you you affiliate.

  Best regards.

• Highlight one several files at the same time

  I would like to highlight several files to delete at the same time. Through Windows highlight you or click on the first file with the mouse and click on the last file and everything in-between becomes highlighted for deletion. Is there a way to do the same thing with my Mac without clicking on each file individually?

  OS X does not have an iota of code Microsoft Windows. Do not expect that it works in the same way.

  1. You have the choice on OS X. You can click and drag the file icons that you want to remove, then right-click on one of them and select move to trash.
  2. You can select the first icon in the file and then pressing the SHIFT key or order, select the following icons. Then click on any place in the trash.
  3. Step 2, but using the arrow keys for the selection of additional directional file icon.
  4. Combine [1, 2, 3] to add or subtract icons from file.

• Re: I have a cloud student creative and teacher edition (one year), but still creative cloud app install trial version software

  Hello

  I have the same problem can you help me please?

  Kind regards

  Burcu Avlar

  Hello.

  Please refer to https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html