Can't remove the battery from dm4-1162us laptop
I bought a dm4-1162us on Black Friday and it just opened Dec. 9.
I started the program installation, as indicated, and the first order of the day is to insert the battery. It has been very difficult to insert, compared to the laptop PC battery much, I have added/removed over the past 18 years. (Also, I'm a female light weight with near-frostbitten fingers, so I couldn't use Brute Force).
When the battery have CLICKED into place, she jammed the release button, too, and I could not remove the battery. I took it to the Office Depot, where it was purchased, for a GUY to watch, and they agreed that there was PAPER jam.
Is this normal for this laptop? I know it's a new model number, so you have perhaps not seen this problem before.
I have not registered the laptop, since I can exchange this defective for a dm4-1160.
Thanks for any advice in this FRUSTRATING matter! I like what I've seen of the features, so far, but him have not yet "taken for a drive on the internet' still...
Deb
Hello
I would take the offer from the other stores in the Exchange or replacement. If the battery is currently blocked in Notepad, you have no way of knowing if any defect or the terminals of the battery terminals on the PC.
Best wishes
DP - K
Tags: Notebooks
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