Drawers not available on print dialog screen printer

I can't see 2 'drawers' in the print dialogue box. I can see all 5 in the settings of the printer, but when I try to select on-screen dialogue feel like they are missing from the image and the drop-down list.

Is the printer: Canon iR - ADV C5045

I am running: OSX El Capitan

I am connected to the printer through the network.

I have installed the printer using LDP with the IP address. I have install the correct driver.

It was working earlier today, but I tried to get a second printer (Samsung ML-1740) to work with my MAC, and I read a suggestion to reset the printing system. Well, when I added my Canon printer, I was no longer able to see or select these 2 drawers - which is essential.

Any help is appreciated.

You need to add additional cassettes (drawers) and other options for the configuration of printer driver. To do this follow the steps below.

1. open Printers & Scanners and select Canon printer.

2. press the Options button & supplies and click on the utility tab.

3. press on open printer utility. The Canon printer utility opens and you will see a button called printer information. Press this button.

4. the printer information window will appear showing all the tapes and the finishing of the installed options. Press the OK button to close this window.

5. you now return to the window of the Canon printer utility. Press the button Save the settings then press the red button to exit the utility.

Now you'll tape 3 & 4 available in the print dialog box.

Tags: Mac OS & System Software

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