Can't see files in the USB.

Original title: USB key

I can't see the files in my key USB, even if choose to display hidden files

Hello Chetan,

To help you further on this issue, I would like to know a few question substantially the same.

1. is this problem limited to any specific pen drive?

2. do you get any error code or error message when you connect the USB?

3. have you made changes on the computer before this problem?

I would suggest trying the following methods and check if it works for you. Usually this problem is caused due to the virus on USB or hardware related issues.

Method 1:

Run the hardware and devices Troubleshooter and check. This troubleshooting will help you solve common problems with hardware devices.

Refer to the following Microsoft Help article to run the troubleshooter.

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 2:

Run the Microsoft Safety scanner and check if there is no threat of viruses found.

Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. During these 10 days, it will remove all the files infected by the virus and records. I suggest you create a backup of your data, and then install Microsoft Safety Scanner.

Method 3:

Try to change the drive letter of the USB and check if the problem persists.

See the following Microsoft Help article to change the drive letter.

http://Windows.Microsoft.com/en-us/Windows/change-add-remove-drive-letter#1TC=Windows-7

Please reply with the status of the issue so that we can better help you.

Tags: Windows

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