Can't see restore file.

'cannot save the file' suddenly appeared while I was working on it. Everything has disappeared. I was to go to the program through tile on screen, but there is a folder in the documents which I'm sure was a back upward. Tried to restore it by following the instructions, but cannot open for display. Whenever I select

Open, it creates another copy. If I register, she recorded another copy, and the cycle continues. How can I view and work with the restored version?

would appreciate anyones help.

Hello

Thanks for posting your query in Microsoft Community.

From now on, we will try these steps and check.

Step 1: Run Microsoft Safety Scanner

The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

Microsoft safety scanner

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Step 2: Run the System File Checker tool

System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.

Click Start and type CMD into the search bar

Click with the right button on command prompt , and then click run as administrator

Type the following command and press enter

sfc/scannow

Note: Do not close the command prompt window until the audit is completed 100%. The results of the analysis will be posted when this process is complete.

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Tags: Windows

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