can't see the DVD in the drive

I can see both drives and they can see and read CDs.  Can not see any DVD into two discs

Hi snapeandcapture,

Please see the following article with useful information about your question:

http://support.Microsoft.com/kb/306318

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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