Can not see the external hard drive to my computer only in devices & Printers I tried many patches & need help please

I do not see my external hard drive in my computer but I can't in my devices and printers.  I too see the drive in disk management.  There is a lot of data on my hard drive that I need to save. It says that I have to initialize so the computer sees the drive but it clears my data. How to recover data? The drive works and makes no noise. Help, please. I uninstalled the RPG player

and reinstalled. I've also updated the driver and I still don't see the drive in my computer.

Hello

Welcome to the Microsoft community.

I understand that you have a problem with finding printers and external hard drives in the computer. We apologize for the unhandiness caused to you and appreciate your efforts in trying to solve the problem.

To help you better I would like to know the details.

  1. What is the brand and model of the computer?
  2. You did changes to the computer before the show?
  3. Have you tried to connect the same external hard drive on another computer?

I ask you to run the hardware and devices Troubleshooter and check if the problem persists. It is an automated tool that checks the hardware attached to the computer for known problems and provides details on how to correct them.

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

I ask you to install optional Windows, including updates updates and check if you are facing the issue.

Reference http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293

Keep us updated on the issue to help you better.

Tags: Windows

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