Can't turn on my webcam using the F6 key.

I have a MSI C series A6 200 - 221US

Hello Sarge,

Thanks for posting your question in the Microsoft Community. We are happy to help you.

To help you to propose measures to solve the problem, I would appreciate if you could answer the following questions:

  • Have you ever activate your webcam using the F6 key?

  • If so, major changes have been made to your computer before this problem?

I suggest you try the following steps.

  • Try to manually check if you are able to access your webcam.

  • Try to access your webcam from the webcam software that is installed on your computer.

If you are able to access the webcam manually, then there is a possibility that the issue might be with the F6 function key.

In case the problem is with the F6 key, I suggest you contact the computer manufacturer for assistance.

Alternatively, you can try to install the driver of firmware on the MSI site for your webcam:

For this refer to:

http://www.msi.com/support/NB/CR620.html#down-firmware

Hope this information is useful. Please let us know if you need more assistance.

Thank you.

Tags: Windows

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