Can't turn on my webcam using the F6 key.
I have a MSI C series A6 200 - 221US
Hello Sarge,
Thanks for posting your question in the Microsoft Community. We are happy to help you.
To help you to propose measures to solve the problem, I would appreciate if you could answer the following questions:
Have you ever activate your webcam using the F6 key?
If so, major changes have been made to your computer before this problem?
I suggest you try the following steps.
Try to manually check if you are able to access your webcam.
Try to access your webcam from the webcam software that is installed on your computer.
If you are able to access the webcam manually, then there is a possibility that the issue might be with the F6 function key.
In case the problem is with the F6 key, I suggest you contact the computer manufacturer for assistance.
Alternatively, you can try to install the driver of firmware on the MSI site for your webcam:
For this refer to:
http://www.msi.com/support/NB/CR620.html#down-firmware
Hope this information is useful. Please let us know if you need more assistance.
Thank you.
Tags: Windows
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