Can Windows Update problem, anyone help please?

Hi, I have a toshiba laptop, it was for a month now, no problem, a windows 7.

Put in service today as I normally do, but instead of the normal start screen, I see just a blue image with a flower on it and what appearance aircraft vapour trails.

In the middle of the screen is: ' if please do not turn off or unplug your machine. Installing up-to-date 138 149... "

At the bottom of the screen is: the Windows symbol, like a small flag with 4 colors and «Windows7» professional

To the left of the image is the rotating circle device that indicates something is in charge.

Now it is in the correct state for six hours. I can not turn off the computer, I have no control of the mouse, no keyboard control, I can't restart, I can not close, it is completely locked in this State.

I would add that at no time have I asked for updates or tried to install a.

Can someone help please, I would be very grateful.

Thank you very much

KeV.

It's Windows 7 Windows Update performs its task.  It's an unusually long period.  This happens sometimes.  Although it clearly states "do not turn off your computer", it is exactly what you have to do.  Press and hold the button until the computer is silent.  Then restart.  99% of the time, the system recovers itself.  You will see some things on the screen that you don't normally see.  If you are asked, you want a Normal startup.

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