Cancellation of subscription and get a refund
I need a subscription to the month for only a month. In the process of cancellation of the subscription today at the end of the month, I find that I'm already charged for the second month. I went to the chat support and there was no room for manoeuvre while being able to unsubscribe immediately and request a refund of the 2nd month for which I was charged. I was told by the representative of the conversation that they would give me a free month... but he should immediately follow the 2nd month I pay for (and need not). Nor will it take the free month. So, I decided to call the phone number provided. The automated operator says that my wait would be about 1 minute. After 20 minutes, I disconnected the call. Does anyone have a similar experience to this trying to get a refund?
Hi John,.
You can now self give up your Adobe Stock project in your account page.
Please consult the help below document to understand the workflow:
https://helpx.Adobe.com/stock/KB/cancel-membership-subscription-stock.html
I hope that helps!
Kind regards
Sheena
Tags: Adobe Stock
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HOW CAN I GET A REFUND?
Phone support | Orders, returns, exchanges
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
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Thank you
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Please see the following links:
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*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Select the exact options listed below for support options:
Let us know if that helps.
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You not discuss Adobe here, mainly other users, that it at least does not want to take orders from another user. And this is the free forum of reader, so I don't know what refund you expect to receive.
Just in case you subscribed to Acrobat or any of its associated services, the place to go is here: cancel your subscription or membership. Acrobat, services Cloud of Document PDF
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You will see the answer in this thread:
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Please help, I don't know what to do a. I want to be able to reuse the adobe products.
Can you please provide the following details by private messaging?
1 last 4 digits of credit card number
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I can get studied.
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11 Oct to 6 Nov is NOT a month.
I want to cancel my subscription and cancel the payment of PREMATURE renewal.
This is an open forum, not Adobe support... Click below
Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
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Hi Deborah,
Please contact the customer service. A customer service agent should be able to help with that.
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I have to cancel my subscription and the option "Cancel your plan" (one month to another) is inavailable
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
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The conditions have shown full refund if you cancel 30 days, thank you in advance,
Hi Sergio ,
Please contact support by calling/chat for requests for cancellation and refund:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Kind regards
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