Can I cancel my annual membership of creative cloud and get a refund

Similar Questions

• I need to IMMEDIATELY cancel my annual plan Adobe Creative cloud and I can't really do

  How can I cancel my annual fee?

  Hello Silvia,.

  Please contact support to cancel it.

  https://helpx.Adobe.com/in/contact.html?step=CCSN_adobe-ID-signing-in_stillNeedHelp

  Concerning

  Megha Rawat

• How can I cancel my current membership of creative cloud in order to renew my school email?

  I have a code given to me by my University, and I would like to redeem this code in order to get my free year of creative cloud. I'm looking to cancel the membership on this account to reorganize immediately it with this code.

  -CA

  Casey,

  You can refer to link below to cancel and re-subscribe.

  Return, cancel or change an Adobe order

  Thank you

  MD

• Cancel an annual subscription to creative cloud

  Cancel an annual subscription to creative cloud

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• How can I cancel my package of photography creative cloud?

  How can I cancel my package of photography creative cloud?

  Hi ashleyw95183942,

  I recommend you consult the following KB: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please come back if you have additional questions.

  Kind regards

  Rahul

• I need to cancel an annual subscription to creative cloud.

  I need to cancel an annual subscription to creative cloud.

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

• I have a desktop computer and a laptop.  Can I install a unique membership of creative cloud on both computers?

  I have a desktop computer and a laptop.  Can I install a unique membership of creative cloud on both computers?

  Simple answer: Yes you can. It is in the terms of the license. 2 simultaneous installations are allowed, but you must make sure to not use them simultaneously. You can even install on several computers, but you must revoke it activation on one, to be able to use the software on the other. Avoid the hassle of reinstall every time, when the computers.

• I bought my free membership of creative cloud and installation of office for the use of the Institution. But accidentally uninstalled and deleted the program files. Now I can't update my apps and have to pay for the installation of creative cloud

  I bought my free membership of creative cloud and installation of office for the use of the Institution. But accidentally uninstalled and deleted the program files. Now I can't update my apps and will pay for the installation of creative cloud. What should I do?

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

• I want to put an end to my annual membership of creative cloud... expirations in 1 MB + 1 day starting today

  I want to put an end to my annual membership of creative cloud... what expirations in 1 MB + 1 day, the term just 2 days before, what do I do?

  I'll make it happen.

  Thank you

  Bev

• Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» PLEASE DOWNLOAD A

  Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?

  first of all uninstall cc on your computer.

  Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe

  If that translates into the same initialization error:

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• How to cancel an annual plan of creative cloud

  Please, I want to cancel an annual plan with monthly payment creative cloud and I Don t know how to do. Thank you!

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• How to cancel subscription (annual) of Adobe Creative Cloud without hidden costs or cancellation?

  I'm having a very difficult time, cancel my annual subscription of CC.  Any help would be appreciated.  I want to apologize to come for the long rant.  I have already contacted Adobe Customer Service and they can do something to help.

  First of all, I contacted Adobe Customer Service earlier this year to cancel my subscription and was informed that if I cancel my subscription at that time there I would be charged half of my subscription cost.  I learned that my subscription is going to complete its annual plan on May 10, 2016 and to cancel, then to avoid cancellation fees.  Because it was almost over and my younger sister remained until here, I decided to keep it (and they offered me a free month).

  Out of curiosity, I tried to cancel my subscription again around May 6 to see if I would still have to pay any cancellation fees.  I did, so I contacted Adobe Customer Service who, the same day to ask when can I cancel my subscription to avoid any charges since I was perplexed after that because my next Bill date was May 10 and my renewal date, was on 10 June.  I was informed I would avoid any fees if I cancelled may 11 (a difference of day, by the first representative I spoke with).  I was ok with that and waited for days.  I had affixed date on my calendar, so I don't miss and have to spend another year to pay for it.

  Yesterday, on 10 may, I received an email notifying that my annual subscription would be auto renew on June 11, 2016 (PT).  I didn't, so that after the consumer service representative statement today (11 May) I went to cancel my subscription, I was shock to find that my account has been suspended and I could cancel is no longer.

  

  Seeing as reviews, I checked my account to make sure that there was no problem with my credit card.  My account indicates that the payment is always processed currently, which puzzled me because Adobe said that there was a problem with my recent payment and asked me to update my payment details/credit card.  At this point, I can't find the Cancel button and cancel the subscription on my own.

  

  Because I could not cancel on mine, I contacted once more Service customer to let them know that it's May 11 and I want to cancel.  This time, I learned that I or they can cancel my account because he was suspended.  I was told that I have to change my credit card information before they could cancel.  Of course, I didn't want to do that since my account rings which he dealt with, I would not be charged twice (I informed the representative of the EC).  The only advice that the representative had to (1) update my credit card information so that they would try to cancel my subscription or (2) leave what he and the subscription will automatically expire (if Adobe cannot take payment).

  Now, I KNOW there is no problem with my credit card (it's a debit card) and the payment will clear without any problem (Yes, I have enough funds in my account to pay).  What should I do?  I do not want to update my credit card and get billed twice or interrupt the payment of current treatment.  Also, I don't want to just wait and do nothing to see if the subscription expires on its on.  We all know that Adobe automatically without renewing an option does not automatically and I really DON'T want to spend to pay for another year of a software that I don't don't need or use, renew the annual subscription!  I will appreciate any help really or suggests.  Thank you!

  Thanks, Ned.  Last night, I received a message from Syed Rizvi on my account.  My account was apparently in a "SUSPENDED state" due to some technical problems on end of Adobe.  Syed assured me that my case was up to the relevant team from Adobe and will ensure my account back to a normal state then personally stop my subscription so I will not be charged more far.

• I can't pay for the membership of creative cloud in my country

  I used the trial version for 30 days, I wanted to pay for it, but I get the error "Creative Cloud membership is not currently available in your country or region (Kenya), but if you wish, we can prevent you when it becomes available." If you no longer live in the country or the region, sign in to update your account or create a new Adobe ID for your current country of residence. "For a list of countries in which creative cloud is available, please visit our techniques and language availability page '

  What can I do? Or when I will be able to have the accession of my country. It is very unfortunate because I had a lot of pictures on my cloud I didn't even save.

  Anitannutella,

  You can order the creative cloud Reseller: http://adobedealreg.force.com/PartnerSearch?lang=en

  You can check out: http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf

• Cancelled membership Adobe Creative cloud and then reinstalled my edition Adobe Creative Suite 6 Production Premium student and teacher I get a message that I need to renew my membership of creative cloud.  Would be appreciated

  I recently cancelled membership adobe cloud and then re installed my edition Adobe Creative Suite 6 Production Premium schoolgirl and her teacher, and now it does not start.  I get a message that I need to renew my membership of cloud creative in order to use this product.

  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Can not activate my new membership of creative cloud, still in trial mode. Is this normal?

  Hi, I bought a new composition of the creative suite in my school, but it doesn't work, I followed all the steps correctly but nothing has been activated, I'm always on mode to try it for 30 days.

  There is no trace of my subscription to my online account. Just my one expired last year.

  I tried to copy my code once more, but it says that it has already been used...

  Help me

  I see you had a subscription to creative cloud under the same email with the forums, this subscription is expired and to continue using CC kindly buy it again.

  If you purchased creative cloud under a different email, kindly share the e-mail in a private message.