Cancelled order, money always pending

Hello

On 19 January, I tried to make a purchase of Dell Inspiron 7000 15 notebook PC series. The problem is, while the shipping address was the United States, I live outside the United States and tried to make a payment using Visa card international, while (as I later understood it) Dell accepts only specific Visa US maps.

Soon, I was contacted by the Department of checking order by email with a request to call in order to clarify some details of credit card. However, I couldn't do - make international phone call is not cheap. I tried to contact Dell by e-mail, but which failed - Dell.com site is pure cancer, a support contact by email form number order as a required field, but for some reason, he pointed out my order number as "invalid" and won't let me. and for even better UX, it not there no submission of free-form or regular mail at all.

Anyway, after some opinions has cancelled my order, and I agree with that. However, it was missing money I paid initially for the laptop. I went to the Bank and they said that this sum is on hold/frozen/locked/whatever-is-the-fix-term by Dell. I tried to contact Dell by phone (Skype) since then. So far I've gotten many hours of conversation is empty, even more hours of waiting, many, many telephone numbers of the various departments of appeal and total incomprehension of anyone I talked to.

I understand now that try to pay wih no - we card Visa was a mistake (*, before that I didn't even know there is a difference!), but please at least get MY money back so that I can cut contacts with Dell forever, for good?

Hi frozenspider,

Thanks for posting in the forum.

I apologize that your funds have not yet been made public. In general here in the USA they release within 24 to 48 hours.  I don't know what the policy on international cards.  If it has been some time that your order is cancelled, please contact your Bank and Visa to determine your next action plan.

If you need assistance, please contact me private.  Thank you.

Kind regards
Robert

Tags: Dell Products

Similar Questions

  • Pricematch vs cancel order + redemption

    Hey guys. I'm new to the forum (so be easy and if there is a thread where it should be, don't call me a beginner because I already know I'm one and just point me in the right direction.) (Thank you!) and I have an issue that requires immediate attention!

    I just ordered a x230t. As 10 hours ago. In the meantime, the x230t's for sale...

    Fortunately, representatives were really nice and said they can just make a pricematch and they will refund me the difference. The problem, I got is the following: must I just get the pricematch, or I should cancel my order so I can reconfigure a new machine with an i7 processor and still save a few bucks (granted some money less that I would be if I just did the pricematch)?

    About me:

    -I'm 22, rising senior majoring in finance at a school in the Bay area

    -I am the co-founder of the company on the web

    -I don't do any game... of all kinds... not only because I don't like that much, but also because I'm terrible at it

    -I don't have any video editing or something of the sort at the moment where you (Please note "at the time")

    -I mainly use the computer as a machine at school (like word, excel have) and a machine work (video conferencing, presentations, paying sometimes to my in-house designer? (Maybe?)

    Basically, I know everyone will say that I will not break the limits of an i5 machine. But keep in mind that I live in my computer and ANY increase in ALL areas will be greatly appreciated (and may not even be noticed!). I'd love to learn how to use Adobe CS6. I bought for my internal designer and that you want to install on my Thinkpad so I can learn and the designer use it just in case it takes. And the last single point to make here, is that I can have the i7 machine while spending less on it than what I was already OK with the i5 configuration!

    So I leave you with the debatable issue... Pricematch or reconfigure with i7?

    Thanks for all your help in advance!

    Thank you guys! I bought the computer via the Lenovo Web site. I'm sure I'll stick with the i5 from what I've heard, here and elsewhere. I bought an ssd and 4 gigs of ram too (for a total of 8) so I feel that should cover my bases.

  • My order is still pending

    I bought first items more than 5 hours ago and it still says pending. Download trial help not because of the stupid question to watermark when exporting my videos. Usually, this process is instantaneous, but for some reason, Adobe can quickly take my money but take their time giving me what I paid for.

    Jcf2017 my apologies, but we are currently in the middle of scheduled maintenance that may impact on the ordering process.  I encourage you to contact our team of assistance directly to http://adobe.ly/1d3k3a5 once the maintenance is complete.  You will find more details about planned Creative Cloud Maintenance maintenance scheduled for this weekend. Adobe Customer Care Team.

  • CONTACT ADOBE AND CANCEL ORDER

    CONTACT ADOBE.

    NOT AVAILABLE AFTER MY MONEY, EVEN IF I can NOT USE THE PROGRAM.

    Did you run the test before you buy?  This forum is not a way to contact Adobe, although you might get the attention of an employee or two.  See the following if you want to cancel an order...

    Return, cancel or change an Adobe order-

    http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  • Please cancel order

    Jin

    I just received an email indicating that I bought the order number "candy crush soda gold bar", W341734. May I know what is happening. I never made this purchase and I don't even play crush candy! To cancel this order.

    This is a user to user support forum, so no one here can help you.

    However you can contact iTunes support

    http://www.Apple.com/support/iTunes/contact/

  • How to claim money for the e-mail address won? I want to know is - that true cancel about money?

    Dear owner, the Department of Treasury and finance United States (FTD) was handed unclaimed money which is held at GMA for Microsoft and Facebook users around the world. And your e-mail address was selected as one of the beneficiaries. Funds which was published by the Department of Treasury and finance is worth billions of Dollars from various sources unclaimed and the details of this Fund are in the ABC News and various newspapers the in United States.And, the main objectives of this program is to asist on disability. Sources of unclaimed funds are:-(very common) Utility, credit deposits balances, refunds of the dividends received, the certificates of shares, pay or bank checks or accounts, bonds, mutual funds accounts life insurance policy product not distributed pay cheques and gift cheques savings accounts safe strong boxes Court payments or deposits deceased royalty payments Estates each beneficiary is entitled to the sum of $96 000.00. And the required documents must be submitted at the request of the claim. Even more, you are to provide the following details for treatment and good documentation. 1. name: 2. residential address: 3 phone numbers: 4 *: 5 Occupation: once your information has been processed, the Department has spend the night your claim via FEDEX check in 24Hrs or transfer through online banking. In addition, any claim double called double counting will be cancel without notice and this e-mail account will be locked/blocked. Once again, congratulations. Sincerely, Richard Parker. GMA for Microsoft and Facebook claims Manager.

    If you are wondering if an email phishing asking enough of your details to allow your identity to be stolen is authentic?

    OF COURSE, IT IS A SCAM!

  • My gift card promo do not refund on cancelled order forced

    Reference dell is running a scam? I ordered a micro to the store and got a gift card promo, then I used the coupon in conjunction with a Visa gift card and the order was cancelled several weeks later and I was refunded never the gift card.

    When I chatted with technical support, they said to call the Finance Department. When I talked to financial management, they told me to talk to the gift card service. When I spoke for the gift card service, they told me to talk to the customer. Customer service myself and then transferred back to financial management. The Finance Department said that the colleague of gift card was not to deal with this problem. When I called the next time I was assessed a "colleague" who told me that the card would be refunded at the end of September 22, he was not. I recalled on September 23 and was told the "colleague" who handled my case was not available and was at a meeting and told me to leave my callback number. I left my callback number and called much later in the day and told me that she was still around. I'll remember today, but I expect a lot more of the same.

    This is ridiculous. I really think there is an ongoing scam at dell.

    Hi Rivenlife,

    Thanks for your follow-up survey. Please excuse the delay in responding to your email. It will advise you that I forwarded your questions to our team of promotional Marketing for review. Once I get a response to my request, I will contact you again.

    Thanks for your patience,
    Lorna

  • Cancelled order?

    I placed my order for the Xbox a Fallout 4 Bundle. Approved for payment and has been configured to be here by the 3rd dec. I get an email today saying that my order has been cancelled. What gives?

    Welcome to the club.

    I ordered something that, after several weeks, was cancelled with an e-mail indicating that there was something wrong with my order, but they couldn't tell me exactly what it was.  Then a week later a package from Dell arrives that we refused.  We expect in the external account and apparently after cancellation of our order Dell submitted a different order without notice and not the same as the first.  Now, they're trying to tell us that refuse to deliver is an unauthorized return.  How can not be authorozed to return an order that I was not allowed in the first place.  Despite the many calls and e-mails Dell is inadmissible, including this forum.  Thank God we have Amex to help us address this issue with Dell.  Dell seems to be playing games of orders, does not not in the emails and calls in what appears to be an attempt to go beyond their period of return in order to keep your order and charge you anyway.  Customer service very poor that starts at the top.  A customer for 30 years.  Purchased millions in equipment.  Never seen them Stoop this low before.  They must really have trouble behaving this desperately.  After an experience like that, there are few customers who will come back for more.

  • Cancellation order bought bad app please

    I inadvertently ordered the app to convert a PDF to WORD file! However, the pdf file is protected, so it is not necessary for me to buy it. I requested a refund.

    You can do so here:

    CES.html http://helpx.adobe.com/x-productkb/Policy-Pricing/Cancel-subscription-Acrobat-Online-servi

    The game, August 20, 2015 at 17:40, dana mj96543359 [email protected]>

  • Cancel order

    Hi team,

    I bought the solution to convert, but I realized that this isn't what I need and I would like to cancel the order that I submitted.

    Hi Israelcccs,

    You must contact the Adobe (http://helpx.adobe.com/contact.html ) Customer Service to cancel the order.

    You can even join our chat support at http://adobe.ly/yxj0t6

  • How to cancel the menu "always open with this program" option

    Original title: open with problem

    Hello... I have a .uif file and my OS does not recognize the file. So open it with window popped up with a list of applications and I accidentally clicked on the notebook and I forgot to uncheck the always use this program to open this type of file option. I want to make it not recognized again. How can I do?

    I offer this tutorial

    http://www.SevenForums.com/tutorials/178296-file-extension-type-unassociate.html

  • Photoshop CC - generate orders is always grey

    Hello

    generate in the menu file is always grayed out. Means, it is not available.

    Someone knows what happened

    THX,

    Mischu

    Try Photoshop (Mac) or help (Win) > Preferences > Plug-Ins

    In the preferences dialog, click Plug - Ins (LHS) and check the Activate box generator.

  • Cancel order acting weird with speed

    Hi guys

    After the update of CC 2015.3 things looked weird side first. One of the things I noticed is that when I use the extensible tool tariffs or Ctrl-r on a clip (for example, I do a 100% to 50% clip) and then try to undo (ctrl + z), editing, creation only changes the length of the clip at the scene previous. not the speed. therefore, if the clip is finished, first extend the clip and the clip has diagonal lines indicating the absence of sequences. Undo not only revert to the previous speed.Screenshot.jpg

    Also, when I try to restore to the Quicktime Format > H.264 at 10000 bit frequency settings appears extremely pixelated video quality, but if I restore to the H.264 format to 10 Mbps in target bit rate quality looks in good condition. This Quicktime rendering parameters were very good in CC 2015.

    My third question is when I try to export an outing with CUDA renderer on export stops at halfway. But if the rendering engine is tilted with the software only, the output is very good.

    Please help me with these questions! Thanks in advance

    Undo works do not is a known bug: wait for the update.

  • Using JMS to create orders, update orders, cancel orders, etc... In OSM.

    OSM has some Web Services that we can use, these methods are:
    • AbortOrder
    • CancelOrder
    • CreateOrder
    • CreateOrderBySpecification
    • FailOrder
    • FindOrder
    • GetOrder
    • ResolveFailure
    • ResumeOrder
    • SuspendOrder
    • UpdateOrder
    But what I need now is to make this type of operation by a JMS message, which is placed in a queue of the OSM and that consuming OSM and the application process. I would be very happy if someone could guide me by saying the JNDI queue and the structure of the JMS message.

    Kind regards.
    Lucas.

    Hi Lucas;

    The JNDI for JMS request queue name is oracle, communications, ordermanagement, WebServiceQueue.

    The syntax of each operation of OSM WS is specified using XML schema that is associated with the WSDL file for the web service and is identical to the types of ports http (s) and JMS. Using a tool like SOAPUI you can import the WSDL of the OSM and then see requests for sample generated for each operation.

    If you go to the test page WS (for example http://localhost:7001/osm/wsapi) and then click on the WSDL link, the full definition of the WSDL file should appear to you including the XML schema referenced. The URI of the referenced schema should be something like http://localhost:7001/osm/wsapi?WSDL/OrderManagementWS.xsd. You will notice that each operation WS and XML type schema are documented if strongly recommend you also consult these documents to understand how each of the operating functions.

    We also provide an example of a web service with the SDK of the OSM indicating how to call WS on HTTP and JMS operations without the use of the generated proxy classes so that way you can really see what is required. You will notice in the JMS example that you set some properties header on the outgoing request to ensure WebLogic recognizes and can process the request.

    Hope this helps,

    Brian Dueck
    VP - strategy and Product Design
    The Oracle Communications

  • How to cancel the order on trial for Regwork

    I WOULD LIKE TO CANCEL ORDER ON TRIAL FOR REGWORK

    Hello

    their registry cleaner has a lot of bad reportson the net

    registry cleaners should never be used

    you will need to communicate with them about money issues

    http://www.regwork.com/contact-us.aspx

    Read this thread for information about removing

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_programs/how-do-i-uninstall-regwork-program/52f58b57-0a32-40EC-B556-8203678bb205

    and it is the program that the OP said worked for them remove regwork

    http://www.revouninstaller.com/revo_uninstaller_free_download.html

Maybe you are looking for

  • I have wifi connection problems to my G5 iMac.

    I recently got a G5 iMac. I put it on the floor about 10-15 feet of my modem/router. It's in another room, so I'm not able to use an Etherent cable. It has an Airport card, but I was unable to find my wifi. Do I need an Airport base station and if so

  • Tecra S3 on Linux: hard drive not recognized

    Hello I recently bought a laptop Toshiba Tecra S3 and I'm happy with it, except for one important thing: I can not install Linux on it. I tried with the latest versions of Fedora Core and Ubuntu, the hard drive seems to be detected, but it is not rec

  • It's why every time I download something, he disapppears out of the toolbar to download, and I need to maunally search for it?

    Why is it every time I download something, it disappears off the bar to download tools, and I have to look it manually? And sometimes I can not find always, even to make a more detailed search. This has happened Each time Firefox opened Is everyone s

  • How relabel case designated enum in the state machine

    Hello I have a state machine application in which typedef enum is used to refer to the names of the case.  Is there a faster way to rename one or more cases to match the typedef enum edited instead of having to rebuild each of them (the case structur

  • Upgrade processor HP PROBOOK 4530 s

    I have hp probook 4530 with processor i3 - 2310 m and I want to improve its intel core i7-3840qm processor if it works or not? and the mirror thing to his superior or not matter because my processor at its top square mirror but the i7 have a rectangu