Cancellation order bought bad app please

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• Hi, I recently bought single-app creative cloud for Acrobat Pro DC membership in a one-year contract, but now realize that my computor software is too old for me to even use it. Order is not yet passed through yet since I just bought it t

  Hi, I recently bought single-app creative cloud for Acrobat Pro DC membership in a one-year contract, but now realize that my software is too old for me to even use it. The order has not yet crossed yet since I just bought it today, is it possible that I can cancel?

  Hey katherineh32317543,

  You might need navigate to the link for the same mentioned below:

  Cancel your membership creative cloud

  Let me know if you need more assistance.

  Kind regards

  Ana Maria

• I want to cancel my account and apps because I'm no longer using it. Please CANCEL and I stop paying each month. I would like to stop paying.

  I want to cancel my account and apps because I'm no longer using it. Please CANCEL and I stop paying each month. I would like to stop paying.

  Please refer to the thread: I have to cancel my account adobe creative cloud, apps install and I'm more to use...? Please HELP

  (Double Post)

• I just bought the app photoshop for a student, but when I go to open it in my application it says that I have to buy when you already took my payment for it. Please help me!

  I just bought the app photoshop for a student, but when I go to open it in my application it says that I have to buy, when adobe already had my payment for it. Pleas help me!

  Hi Charlotte,.

  Please check the help below document:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Kind regards

  Sheena

• I just bought the app but when I open it, it says trial expired

  I just bought the app. (photoshop) but when I open it, it says trial has expired... Please helppp!

  Hi dishap,

  Please see the troubleshooting link: stop creative Cloud 2015 to return to the mode of trial

  Let us know if that helps.

  Kind regards

  Mohit

• I bought the app composition unique creative cloud for acrobat.  When I log into my account it does not show that I bought.  How can I get the download to work without buying again.  I have a receipt for my purchase.

  I bought the app composition unique creative cloud for acrobat.  When I log into my account it does not show that I bought.  How can I download this product without buying it again.  I received my purchase.

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I bought simple-app creative cloud for Illustrator (at least) membership, but it is not installed in my computer

  I bought simple-app creative cloud for Illustrator (at least) membership, but it is not installed in my computer

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Once the CC Office application installed, you can install the Illustrator application from there.

  Kind regards

  Sheena

• Hello! I have to cancel my membership for the creative cloud plan but I find no different contact of live chat. I need TO cancel before March 22. Please help me!

  Hello! I have to cancel my membership for the creative cloud plan but I find no different contact of live chat. I need TO cancel before March 22. Please help me!

  This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription

  -Start here https://forums.adobe.com/thread/1703848

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  -as well as two links that can provide more details, if the links above don't help

  -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

• I accidentally bought an app I don't want or don't need. Is it possible to have turned her?

  I accidentally bought an app I don't want or don't need. Is it possible to have turned her?

  The official position is that all purchases are final: after all, you can return virtually unused. If you contact the technical support and explain the situation that they peuvent agree to repay you as a single franchise (although normally happens if children have bought an app without permission, or someone made a mistake, rather than simply change your mind); Know that they are absolutely no obligation to do so. Go to https://getsupport.apple.com . Click on "see all of the products and services', then '"iTunes"and then"iTunes Store", then"purchases, billing & redemption ".

• When will I know when I bought an app on appstore

  When will I know when I bought an app on appstore?

  Sign in to your iTunes on a computer account and view the history of your purchases there.

• Accidentally bought an app got a refund but still there

  so I just accidentally bought an app and got a refund but it shows more than mine? What should I do coz I don't want it incase it charges me again

  Remove it from your devices and hide it in iTunes on your computer.

• I thougth it was Adobe Premiere Pro CC 2015 but it wasn't... Would mind if I cancel I bought the program of bright room half an hour ago?

  I thougth it was Adobe Premiere Pro CC 2015 but it wasn't... Would mind if I cancel I bought the program of bright room half an hour ago?

  You will need to contact Adobe for a response. This is a user to user forum. Here is the link to the litigation initiated a live chat with an Adobe employee:

  Contact the customer service

• I used the 30 day trial on the (CC) photoshop and now I bought the app 1 month only downlowd the monkeys of lightroom and to show that I need to buy the CC, what to do?

  I used the 30 day trial on the (CC) photoshop and now I bought the app 1 month only downlowd the monkeys of lightroom and to show that I need to buy the CC, what to do?

  Disconnection of the step is mentioned in the link below:

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Even after disconnection and signing in if you are still having the same issue, let us know if you use Windows or Mac computer?

  We will have to check once a Hosts file.

• I am trying to re-download Lightroom and when I hit the download button begin who appear in my email and enter the order number and the password, it says no order found. Help please... Urgent

  I am trying to re-download Lightroom and when I hit the download button begin who appear in my email and enter the order number and the password, it says no order found. Help please... Urgent

  Chances are th eemail link is a download option once.  After that, you probably need to go to your Adobe account online and look for an option to download it.

  Depending on the version it is, you might be able to find a download link through one of the following links...

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• Please cancel my Stock of Adobe! I tried through your Web site, but it's a nightmare. I have to cancel only Adobe Stock. Please, I beg you.

  Please cancel my Stock of Adobe! I tried through your Web site, but it's a nightmare. I have to cancel only Adobe Stock. Please help me.

  Hello

  You can switch your plan "CC photography Plan + Stock" to "CC photography Plan" through the account management.

  For instructions, see the "Change your membership plan" section of this document - manage your membership Adobe Stock and payments

  Thank you

  Bev