Cannot access internet after turning off the computer during the update

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  Original title: remote connections

  Hi Cauvagee,

  ·        You are able to access remote desktop connection now after you disable the firewall and Windows Defender?

  It seems that one of the update is at the origin of the problem of Internet connectivity. You can follow the steps below and check it it helps you solve the problem.

  Step 1

  You can access to view the history of update on your computer and the Coachman, who was the last update that was installed when this problem occurred and post back the details of the update.

  To view the update history, follow the steps below:

  a. open the control panel (all items view), and click the Windows Update icon.

  b. click on the link to view update history.

  Step 2

  Check out who are the updates which has been installed on the computer before that the problem began, later, uninstall it and check if that helps.

  1. Open installed updates by clicking on theStart button, clickingControl Panel, clickingPrograms and then underPrograms and features, clickingView updates installed. Note the number KB for the updates have been installed before this problem started.
  2. Select the update that has been installed and uninstall the updates one by one and check the update which is at the origin of the problem.

  Step 3

  Once you take note of the update that causes this problem, you can download the stand-alone version of the update on your desktop and try to install it manually and check to see if it helps you to solve the problem of internet access. To download the standalone version of windows updates follow the steps below:

  a. take note of the update with the Ko only when your computer tries to update and install it.

  b. visit the following Microsoft Web site:http://www.microsoft.com/downloads/Search.aspx

  c. search by downloading the update.

  d. save it on the desktop.

  e. try to install it manually.

  If the problem persists after you have installed the stand-alone version of update, you can try to start the computer in safe mode with network and check if you can connect to the internet and post back the result. To boot to the desktop in safe mode keep tapping key F8 during restart. Once you see the option to start it in safe mode with select network and press ENTER.

  Access the link to learn more about how to start the computer in safe mode:http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

  I hope this helps. Let us know the result.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Cannot access internet after installing the latest Windows Update

  * Original title: Question access to the internet after you have installed the latest update

  Last week, I installed the latest update of Windows 8, however once installed, I was no longer able to access the internet and became a message saying that the page cannot be displayed. Below it there is a button to click to solve the problem of connection but I did and it came back with no connection problem.

  I reset my router, but there was no question that I could access the internet on my phone and my roommates laptop. The only way that I could access the internet again was to restore my pc and remove install.

  I was then forced to install the update tonight and it's the same thing so I had to uninstall these updates again to access the internet.

  Can you please tell how can I install the update it will affect my ability to access the internet?

  Hi Victoria,.

  Please help me with the following suggestions:

  1. using modern Internet Explorer user interface or Desktop Internet Explorer?
  2. your computer is in a cable or wireless internet connection?

  3. What is the number of the kb article that is causing the problem with the internet after installing the update?

  4. are you referring to Windows Update (KB2919355) 8.1?

  Windows Update: Frequently asked Questions see (how know what are updates
  been installed?)

  http://Windows.Microsoft.com/en-us/Windows-8/Windows-Update-FAQ

  Method 1: After the update is installed, configure the computer to boot and check if you questions persists:

  How to perform a clean boot in Windows

  http://support.Microsoft.com/kb/929135/en-us

  Note: After troubleshooting, consult this section «How to reset the computer to start normally after a boot minimum troubleshooting»

  Method 2: Click on the link below to troubleshoot if the internet explore does not work:

  Why can't connect me to a network?

  http://Windows.Microsoft.com/en-us/Windows/cant-connect-to-network#1TC=Windows-8

  Warning: Reset Internet Explorer settings will not affect your browsing history, unless you check the delete personal settings during the reset. If you want only to view or delete your browsing history, you don't need to reset all the settings of Internet Explorer.

  I hope this helps. Answer please if you have any additional questions with Windows.

• Cannot access Internet after installing the latest Windows updates

  Hello

  updated the last windows update and now can not access the internet even if I said I'm on internal appreciate any help in this matter.

  Have reset the laptop to an earlier date and no problem, but as soon as I download the update of windows, no internet access

  " Original title: blocked internet access"

  Hi Eugene,

  Thanks for posting your query in Microsoft Community.

  I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. What is the type of internet connection you use - wired or wireless?
  2. Do you get any error message when there is no internet access?
  3. What is the number of KB of the update, after which the internet disconnects?

  [To view your history of update:]
  a. Open Windows Update by sliding into the right edge of the screen (or, if you are using a mouse, pointing to the corner bottom right of the screen, move the mouse upward), touching or clicking on parameters, typing or clicking on Change PC, then type or by clicking on update and recovery.
  [ b. press or click on see your update history.]

  The question could arise if the specific update makes changes in the Windows network properties and the update package has been damaged. Other important reasons include the firewall from the security software, third-party software conflicts etc.

  In order to diagnose the problem, I would suggest trying the following methods and check if the problem persists.

  Method 1:

  Method 1: Troubleshooting of connection Internet run.

  a. press the Windows key + W key on the keyboard.

  b. type Troubleshooting in the "search" tab and press enter.

  c. click show all on the left panel.

  d. click on Internet connection, will new popup window.

  e. follow the instructions on the screen.

   

  Let us know the results performing the Troubleshoot utility.

  Method 2:

  Reset the DNS and TCP/IP settings.

  1. Press the Windows key + X.
  2. Click prompt (Admin).
  3. Please enter the following commands and press ENTER after each one.
     NETSH INT IP RESET
     IPCONFIG/FLUSHDNS

  Restart the computer to check the issue.

  If the problem persists, refer to the following method.

  Method 3:

  Temporarily disable the security software and check if it helps.

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most

  cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Additional information:

  Windows wireless and wired network connection problems

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

• Cannot access Internet after SP3

  I have reviewed many articles and comments related questions related to XP SP3, but I hope someone can shortened my troubleshooting a bit.

  I'm running an old eMachine (T6520 in) with an AMD Athlon 64 processor.  The OS is XP version 2002 with Service Pack 3 GUY.  I had a few problems with this computer associated with certain system programs does not, the most obvious being the restoration of the system.  I recently posted on this site for more help with the missing files are restored, but have not yet had the chance to solve this issue.  I don't like so much about this, so I can access the internet, which will be the main use of this computer.

  Everything worked ok, until I installed SP3, after which I was unable to access the internet.  I tried to uninstall SP3, but keep a mistake related to a missing file.  I was about to do a full restore of the system from CD, but then I restarted in mode safe mode "with networking" and was able to access the internet.  This makes me think there is some kind of security setting preventing me access to internet.  I disabled temporarily my Windows Firewall to see if it helped, but not luck.

  I'm under IE7 (also struggled to access the internet when I installed IE8).  I have a Netgear USB wireless adapter.  Let me know if there is anything you need.

  Thanks in advance for the help.

  Todd

  Hello

  Look at the startup folder and try to find if there is something loading at startup that might explain this problem.

  Try this free utility to do this, http://www.ezlan.net/infestation.html#startup

  Otherwise, use this process to try to find what is worng with the wireless.

  http://www.ezlan.NET/wireless.html

  Jack-MVP Windows Networking. WWW.EZLAN.NET

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  When they are installed.