Cannot access Office, Outlook, Mozilla, etc..

"This application has failed to start because its side-by-side configuration is incorrect."  Cannot open programs other than Solution Explorer.  Problem google and here more than 3 M links and all the solutions seemed very complicated.

Hi motherscoper,
 
1. don't you make changes before the show?
 
Try these steps and check the result.

Step 1: Install Microsoft Visual C++.
1. visit the following website and download Microsoft Visual C++
http://www.Microsoft.com/downloads/details.aspx?FamilyId=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en
2. open the downloaded file and install it.
3. after installation, restart the computer so that the changes take effect.
4 launch the programs in order to verify if their features.

Step 2: If the problem persists, do the system restore.
1. open the system restore by clicking the Start button, all programs, accessories, clicking System Tools, and then click System Restore.
If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
2. choose the correct date when the system worked very well and follow the instructions in the wizard to restore the computer successfully.
 
For more information, see What is system restoration 
 
Step 3: Register a new user account.
1. open user accounts by clicking the Start button, clicking Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.
2. click on manage another account.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
3. click on create a new account.
4. type the name you want to assign to the user account, click an account type, and then click on create an account.
 
Check the difficulty of a user profile is corrupted

Step 4: Check the details in the case of Viewer if the problem persists and confirm the details.
1. open Event Viewer by clicking the Start button, click on the Control Panel, clicking system and Maintenance, clicking Administrative Tools, and then double-click Event Viewer. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
2. click on a journal of the events in the left pane.
3. double-click on an event to view the details of the event.

See What are the information in the event logs?

I hope this helps.
 
Kind regards
Syed
Answers from Microsoft supports the engineer.

Tags: Windows

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