Cannot add deleted users
Hi, I have tested Captivate first, but I really struggled with adding users via CSV method. In the end, I deleted everyone I would like added up to think that I'll do just everything in one shot, once I understood the situation of CSV. I am now ready to add some users again, but I'm not able to do as "email address is" already
I saw a flash message upward when I deleted them initially, but as I am in trial mode I took too many opinions. I'm not the first person to do it, and I don't know I won't be the last... it might be interesting to rethink this approach? Please can someone advise on how can I add people from back in the system after having been withdrawn? Worst case I can use the other addresses, but seems a little extreme.
Thanks in advance!
Hi James,
As a bonus, if a user is deleted once, it cannot be added to the system.
The reason for it is, when the learner is removed and becomes active after a certain time, it will mess up the data in reports, strategy of gamification, certifications etc. for the time when he was absent from the list of users. To avoid such a scenario, the first does not support re-adding a user.
As you mentioned you were trying first and accidentally deleted users, we can make them active back so that you can continue to explore the first.
Please join me out on ' [email protected]' and we can discuss more on this issue.
Kind regards
RUCHI Roulin
Tags: Captivate Prime
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http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
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Newspapers:
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Process ID: 0
VMX Cartel ID: 35856
UUID: 42 37 c3 b6 11 61 29 95 - 30 98 9f c1 b3 44 95 ba
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vMA03
World ID: 39084
Process ID: 0
VMX Cartel ID: 39081
UUID: 42 37 be 3rd 4 b 98 8 b - f0 to f9 cf 0c ec e6 f2 f9 0c
Full name: vMA03
The configuration file: /vmfs/volumes/56edd87a-e0640a1a-0842-2cc260319711/vMA03/vMA03.vmx
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Then seems OK.
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