I get a "cannot add that email address" when you try to add a new user. I have enough licenses available.
I get a "cannot add that email address" when you try to add a new user. I have enough licenses available and was able to add more users later without error. I have 3 email address that returns this error message. I tried to add each several times that produced the error message every time. Connected out of the session and back on and the error message every time.
It is likely that these e-mail addresses already exist in the eSign environment and you are not allowed to add these emails.
Please contact support about it, which can help with that.
Tags: Adobe Sign
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Visit our Microsoft answers feedback Forum and let us know what you think.
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Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
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