Cannot change drive letter external (Windows Vista)

I connected an external hard drive to my laptop (3.5 "), but it can not display in Windows Explorer.
I have Windows Vista installed on my laptop

The external hard drive is recognized in disk management, appears in good health, but has no drive letter assigned.
When I want to change the drive letter, this and every other option is grayed out, except the option 'Delete Partition '.

All the world is facing this problem before?

Thank you

Nielke

Hi Nielke,

I'm sorry to know that you still have the problem.

You can try plugging the external drive to another PC to see if the device works it.

If it is detected on another PC, you will need to take backup of the data on the external hard drive and try to format the drive by following the steps mentioned above to the PC where it detects.

After formatting the drive, check to see if it detects is to change the drive letter.

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
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If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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