Cannot change screen locked in 8.1 Win image

I recently a substantive change to lock screen problem. I'm under win pro 8.1 and is activated. But when I select a picture, the circle on the right preview page keep going round and round but it didn't there no preview and I can't change the lock screen wallpaper. I tried sfc/scannow, but it says that it cannot repair some files. Does anyone know how to fix this?

Hi John,.

Welcome to the Microsoft community.

This problem may occur because of file system corrupt, corrupted user profile or the key is removed from the Windows registry.

I suggest you try the methods and check them off below if this is useful:

Method 1: Run "DISM Cleanup-Image' tool.

Follow the steps below:

  1. Open a command prompt and run as administrator.
  2. At the elevated command prompt, copy and paste the command below that you want to use.

DISM / Online/Cleanup-Image /CheckHealth

DISM / Online/Cleanup-Image /ScanHealth

DISM / Online/Cleanup-Image /RestoreHealth

3. in the end, it is recommended to restart the PC to configure updates that may have been affected by the present.

Method 2: Using the Option "restore defaults".

On the lock screen customization page, right-click on a thumbnail of the image and select the option 'restore defaults'.

Method 3: Renaming SystemData file.

1. press "Win + R" keys to open the dialog box RUN. Now, copy the rest of string in the text box and press ENTER:

%ProgramData%\Microsoft\Windows\

It will open the "Windows" folder that contains many other subfolders inside.

2. now to take possession of the folder "SystemData.

3. after taking possession, rename the folder to another name such as SystemData_bak, etc.

You can also try the suggestion of anthonyxxx responded on November 2, 2012 in the link below:

https://social.technet.Microsoft.com/forums/Windows/en-us/e274cca0-87f3-428C-8e0d-e8407380a39e/cant-change-lock-screen-Windows-8?Forum=w8itprogeneral

For any Windows help in the future, feel free to contact us and we will be happy to help you.

Tags: Windows

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