cannot complete installation of photoshop DF024 error code.
I'm sorry, Im new here, I have a problem with the installation (or finish to install) CC of Photoshop... I have CC for purchased teams and Ive tried to install it on my home Mac, work from home too, applications has been installed correctly, but Photoshop not.
Anyone have a solution for this?
There are a few details of my log file (it was a long queue, so I took a few notes, I thought, he can say something only):
08/06/14 22:05:42:744 | [INFO] | | OOBE. OF | | | | 34418 | -0 fatal Error (s), 1 Error (s)
08/06/14 22:05:42:744 | [INFO] | | OOBE. OF | | | | 34418 | The OSX version: 10.9.3
08/06/14 22:05:42:744 | [INFO] | | OOBE. OF | | | | 34418 |
08/06/14 22:05:42:744 | [INFO] | | OOBE. OF | | | | 34418 | -Payload: Adobe Photoshop CC Core 14.0.0.0 {AA01D250-3E72-4FD7-9A3B-F9A9C1DBC016}.
08/06/14 22:05:42:744 | [INFO] | | OOBE. OF | | | | 34418 | ERROR: DF024: unable to preserve the original file at "/ Library/ScriptingAdditions/Adobe unit Types.osax/Contents/Info.plist" (3929 Seq)
08/06/14 22:05:42:776 | [INFO] | | OOBE. OF | | | | 34418 |
08/06/14 22:05:42:776 | [INFO] | | OOBE. OF | | | | 34418 | Please find the error string above to find when the error occurred.
08/06/14 22:05:42:776 | [INFO] | | OOBE. OF | | | | 34418 | These errors resulted in installer exit code mentioned below.
08/06/14 22:05:42:777 | [INFO] | | OOBE. OF | | | | 34418 | -------------------------------------------------------------------------------------
08/06/14 22:05:42:777 | [INFO] | | OOBE. OF | | | | 34418 |
08/06/14 22:05:42:777 | [INFO] | | OOBE. OF | | | | 34418 | Exit code: 6 - Silent workflow completed with errors.
08/06/14 22:05:42:777 | [INFO] | | OOBE. OF | | | | 34418 | Please see specific errors for troubleshooting. For example, ERROR: DF024...
08/06/14 22:05:42:777 | [INFO] | | OOBE. OF | | | | 34418 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/06/14 22:05:42:777 | [INFO] | | OOBE. OF | | | | 34418 | END - Installer Session
Thank you for your answer, but otherwise it did not help me, I tried. today at 2 what AM Ive solved with mode safe on Mac (command-S during startup) and just made Photoshop installation begin. When he writes the error again I started Terminal and written on it: sudo chmod 777 (path of the folder in which was problematic file) and press return, you will have to type the password, then type it and press return, then creative cloud app press 'try again' or 'continue' (I have it in CZ lang. (, so I don't know, which is written in English) and that's it! He can write during installation, just another similar error, therefore, with the same proposals, another path and click to continue installation until its done!
Kind regards!
Damir
Tags: Adobe
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