Cannot connect to my main account from microsoft, so I can't remove it from my laptop.

Basically, when I set up my laptop, I used my email address of the time. After a few weeks, I have deleted this email address, so it is no longer active. I can't re active either as I deleted it long ago. More of this, I forgot the password of my Microsoft account password, I created with this old email address. I have now a new e-mail address and the new Microsoft account, but the problem is that I can't put it as the main account on my laptop. I can not access contacts etc. without the old old password with inactive addresses. So what I'm asking is, how do I set the Microsoft account most recent being my main on my laptop and remove completely the old, without no password, emails to the old account, because so far, all my options included using the old Microsoft password account, or by sending an email to recovery to my old e-mail account which I can not access. Help, please.

Hi Sam,

Since you have forgotten the password for your Microsoft account I suggest you refer to the article mentioned below for the Microsoft Password policy.

Microsoft's strategy concerning lost or forgotten passwords

http://support.Microsoft.com/kb/189126

You can also view the below article for more information.

Return to your Microsoft account if it has been compromised

http://Windows.Microsoft.com/en-in/Windows-8/get-back-blocked-hacked-account

Change your password

http://Windows.Microsoft.com/en-in/Windows-8/change-your-password

Please report if you are still having the problem. I will be happy to provide you with the additional options that you can use to get the problem resolved.

Tags: Windows

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