cannot connect to my user account

When I try to log in to my user account, I get the following message: "the service user profile Service could not connect..." User profile cannot be loaded. My fiance ' has no problem connecting to his account. Can someone help me solve the problem?

When I try to log in to my user account, I get the following message: "the service user profile Service could not connect..." User profile cannot be loaded. My fiance ' has no problem connecting to his account. Can someone help me solve the problem?

You haveanother admin account , you can connect?
If so, please do and do a system restore, if no help, run the Microsoft Support tutorial below.

If you don't have another admin account, go into safe mode.
Here's how to get safe mode:
Shut down your computer > turn it back on and immediately and repeatedly tab key F8 until you see a black and white screen. The top/down arrow and select Safe Mode with network.

In the window of logon in safe mode...
1 can connect to your account administrator in safe mode?
If so, do a restore system first, if no help, run theMicrosoft tutorial support listed below.

2. If you can't log into your own account, you see another admin next to your account in the logon screen?
If you do, that one is the built-in Administrator account. By default, there is no password. Connect to it and new do a first system restore, if not help, run the Microsoft tutorial support listed below.

If you are able to log on in safe mode, do a system restore. Choose a date when you were able to log in NORMAL MODE as your restore point.
How to do system restore: http://www.vistax64.com/tutorials/76905-system-restore-how.html

Tutorial from Microsoft support :
http://support.Microsoft.com/kb/947215
There are several methods,go through one by one.
Method 3 has a "fix it for me" application
For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

Tags: Windows

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